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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

October 03, 2016

GREAT SALES PEOPLE FOR MY ODYSSEY I worked with Mike P and Sean and they were both honest and reliable. I liked that neither of them were pushy and allowed me to make up my mind. I More

by OdysseyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kiani, Rick Acosta, Michael Poirier
Oct 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Mike and Sean went above and beyond to make sure your experience here was a memorable one. We really appreciate your feedback and hope to see you back again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 01, 2016

good service todo el tienpo se me atendio de una manera muy atenta y Kai me contest todas mis preguntas antes de realizer mi conpra de mi CRV estoy muy content. More

by crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio
Oct 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Gracias para esta revision positiva. Bienvendios a la familia de Norm Reeves Honda Irvine! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 01, 2016

Outstanding Customer Service Rep! Christopher Ebhabha My entire interaction with Christopher Ebhabha was extremely pleasant, he is one of the outstanding customer service sales rep. I have interfaced with More

by simplygpriya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Oct 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Priya, We're so grateful for this review and pleased to see that Christopher provided you with the 5-star service that people have come to expect from us. Congrats on your new Accord, as it's a tremendous vehicle that we know you're going to love driving for many years to come. We'd like to welcome you to the Norm Reeves Honda Irvine Family and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 01, 2016

Honda 2016 civic Sebastian was wonderful at helping me pick out the right car for me. It was a great experience coming here because of him. Thanks so much Sebastian!! More

by Jgalit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Sam Abdel, Sebastian Kavoosi
Oct 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Sebastian is an all-star and it's no surprise that he was able to find the perfect Civic for you. We hope your new Honda is treating you well and please let us or Sebastian know if you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 01, 2016

Excellent service! Raffy was the best. He helped me trade in my old car so I could get exactly what I wanted for a price that would work for me. More

by ashtag84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Oct 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to hear that Raffy did a great job helping you trade-in your vehicle recently. We'll be sure to share this positive review with him and the rest of our team. Thanks for choosing us here and we hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 29, 2016

Excellent Service! I have always been very skeptical when buying a car, but Jim Saber really knew how to make me feel comfortable. His amazing attitude and willingness t More

by ba2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Sep 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful, which is why we're so happy to see that Jim Saber made sure you had a comfortable experience. He's a quality member of our team and we're lucky to have him. We hope your new vehicle is treating you well and please feel free to ask us or Jim, should you ever have any questions. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 28, 2016

Excellent dealership I love my Honda CRV. Salesman ,James Flood, is very professional and knowledgeable and with his help and his co worker, Meysam my purchase process More

by Shahr1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam, Rick Acosta, James Flood
Sep 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new CR-V and thank you so much for this awesome review. We always try and work together to provide our customers with the best service possible and we're happy to see that James and Meysam did just that. We're glad your experience was a great one and we hope to see you around the dealership again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 27, 2016

Terrific Salesperson You are an incredibly good friend. We thank you very much for that show proximity. Your company is very lucky,first because it is a sales personnel, More

by Mehmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
Sep 27, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mehmet, Meysam is a great member of our team and we're so pleased to see that he has provided you with a quality experience. We'll be sharing your kind words with him and want you to know that should you ever have any questions, please don't hesitate to ask us or Meysam! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 25, 2016

Excellent car buying experience!! Great communication all the way around. Best price from the start too! Everyone involved was very helpful and fair. Will recommend to my friends for s More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Rick Acosta
Sep 26, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate this 5-star review and are so happy to see that our team made sure your experience was a great one. We hope your new car is treating you well and we look forward to serving both you and your friends again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

September 23, 2016

GREAT Experience with Sales Everyone we experienced at Norm Reeves Honda Irvine was great - top notch service! Seann spent quality time with us and went out of his way to make th More

by HappyHondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seann in Sales, Sonny in Finance, Sebastian Kavoosi
Sep 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're so happy to hear that our team worked together to make sure your experience here was a great one. We'd like to congratulate you on your new HR-V! It's a great vehicle that we know you're going to love driving for many years to come. Thanks for choosing us here and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

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