Norm Reeves Honda Superstore Irvine

I had a great experiance buying my CRV from Norm Reeves Honda. Jay helped me to choose the right car with attractive deal. He was exceptionally professional, helpful and decent during all the process of bu Honda. Jay helped me to choose the right car with attractive deal. He was exceptionally professional, helpful and decent during all the process of buying. Moreover the sales mangers and the finance guys were very helpful and friendly. I was not pushed to make decisions. I recommend frieds and family to shop from Norm Reeves Honda Irvine. More

Great experience Great service! Everyone at the dealer was very friendly and helpful. They were quick but I didn't feel rushed (ie., they respected my time). Will d Great service! Everyone at the dealer was very friendly and helpful. They were quick but I didn't feel rushed (ie., they respected my time). Will definitely get my next car here. More

Car Purchase I was in the market for a 2016 Honda CRV Touring model. I contacted Norm Reeves Honda in Irvine to get an estimate. I spoke Sales Consultant Alex Naze I was in the market for a 2016 Honda CRV Touring model. I contacted Norm Reeves Honda in Irvine to get an estimate. I spoke Sales Consultant Alex Nazer. Alex provided me with a great offer and sent me an email (with the details) so I would have it in writing. I drove to the dealership and met with Alex. Alex was polite and courteous, and made me feel extremely comfortable. I test drove the car I wanted to purchase and then sat down with Alex to talk about my trade-in. I had done some research prior to driving to the dealership and had an idea what my current car was worth. I was provided with an offer that I believed was about $1000 less than what I thought my car was worth. Alex did not pressure me to take the offer and suggested that I take my car to Carmax to see if they could do any better. I knew at this point that I was dealing with a true professional who had integrity. Alex wanted to make sure that I received an offer that I thought was fair. I drove to Carmax and they were able to provide me with an offer that I found acceptable. The only issue I had with Norm Reeves was that they did not have the interior color of the car that I wanted to purchase. This is where Alex's exceptional customer service began to shine. Alex told me that he had found the car I wanted at a dealership in San Diego and would personally drive down there and pick it up. Alex not only drove to San Diego to pick up my new car but he also picked me up at Carmax when I sold me current car. I purchased my new car from Alex at Norm Reeves. The price of the car was exactly as he had promised and the transaction was seamless. I would highly recommend Alex if someone is shopping for a new Honda. Alex is professional and someone who can be trusted. I've purchased numerous cars in my life but this was by far the best car buying experience. More

Purchase of new car Sebastian was very professional and at no time did we feel pressured to buy. We'll go back to him if we need a new car in the future. Sebastian was very professional and at no time did we feel pressured to buy. We'll go back to him if we need a new car in the future. More

Amazing job Sebastian and Meysam were awesome! Everything I hoped for and I recommend them to anyone. Will be back, please take my advice and ask for either one o Sebastian and Meysam were awesome! Everything I hoped for and I recommend them to anyone. Will be back, please take my advice and ask for either one of them. More

James flood is the man I have poor credit and scared to be rejected, I decided to apply through email with James and right away said to come in because he has a deal for me. I have poor credit and scared to be rejected, I decided to apply through email with James and right away said to come in because he has a deal for me. I went in thinking I would get an old crappy car but no, I got a nice 2014 civic ex with all the bells and whistles and a great monthly rate. He made me and my family feel very welcom and the process was smoother than ever. I recommend you get in touch with James if your interested in a nice car. Don't let your credit discourage you until you speak with James. If he can't help you, am sure no one can't. Thanks James again for being awesome More

1st time buying experience with Michael Poirier We just left Riverside of Honda where we had the worst experience with customer service. At Riverside Honda the F&I promised a car they didn’t have, t We just left Riverside of Honda where we had the worst experience with customer service. At Riverside Honda the F&I promised a car they didn’t have, tried to force us to buy aftermarket add-ons, and they kept sending us to different people to speak to. It was the worst experience. We ended up leaving and through our Costco Dealer Program sent to Honda of Irvine. The appointment was set and Michael was there to greet us. I already knew what car I wanted so he took my dad and I to the lot. He took the time to show us the different models, compared the price, and to our surprise no aftermarket add-ons! I ended up purchasing a different model than expected and that was because Michael took the time to show us the vehicles. Compared to Riverside Honda where their actual words were “if we can get the $950 off, will we have a deal”? There was no “let me go talk to my manager or let me go talk to the F&I”, Michael had the prices and was friendly but direct. We trusted him and we knew he had our best interest in mind. To conclude, Michael offered a five-star service and I am very happy with my 2016 Honda HRV-EX purchase! More

Good attention Very good attention, reliability, customer focused, easy to get good funding, they have patience to listen to the customer. The problem is that we sp Very good attention, reliability, customer focused, easy to get good funding, they have patience to listen to the customer. The problem is that we spend to many hours to complete the purchase. More

Excellent customer service We worked with Bryan Kerr to buy our new Honda Accord.. Great customer service! Excellent pricing! Bryan was very straight forward, best car buying We worked with Bryan Kerr to buy our new Honda Accord.. Great customer service! Excellent pricing! Bryan was very straight forward, best car buying experience ever! I would recommend all of my friends and family to go to Norm Reeves Irvine for all of their car buying. More

Great buying experience We worked with Bryan Kerr buying a new Honda Accord. It was the best car buying experience I've had. He was very straightforward and provided a gr We worked with Bryan Kerr buying a new Honda Accord. It was the best car buying experience I've had. He was very straightforward and provided a great price. I've very happy with the level of customer service and will recommend friends and family to Bryan and Norm Reeves Honda Irvine. Thanks Scott A More