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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

October 24, 2016

Very pleasant, everyone was vey helpful and friendly. We enjoyed working with Alan Sadana he was very accommodating, pleasant at all times and met our needs. Sam Adbel was also pleasant and made you fee More

by girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sadana/Sales Experience 5 Star, Ed Hassanzada, Sam Abdel
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Alan and Sam are both great assets to us here and we're so happy to hear they both made sure you felt comfortable while purchasing a vehicle. We hope you're enjoying your new Honda and are looking forward to working with you for many years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 22, 2016

Great dealership, great deals I went in looking for an affordable price on a lease. I visited a few other Honda dealerships before ending up at Norm Reeves and got a much better pr More

by Nasser55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely pleased to read that our team was able to provide you with a price that you couldn't receive elsewhere. We're appreciative of your business and look forward to working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 22, 2016

It was excellent! I loved the attention from Edgar and Joe! Great customer service! Along with a fantastic deal! I promise I will be back soon! THANK YOU!!! More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Ming , Joe Khair, Edgar Galindo
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Roberto, Congrats on your new Honda and thank you for this awesome review! We're so pleased to see that Edgar and Joe helped you out and made sure you drove home happy. We hope your new car is treating you well and should you ever need anything, don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 21, 2016

Great follow up and no pressure I was looking to come back to Honda. I had three Civics before . I was between the Nissan Altima, and considering a Honda Accord. My experience with More

by Goinplaces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this great review and congrats on your new Accord! We're so happy to hear that Edgar went above and beyond to make sure you had the best experience possible. We hope your 4th Honda is treating you well and we hope to see you around the dealership again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 19, 2016

purchased a honda civic, service was excellent 5 star dealership staff and crew was undeniably great. paperworks was well explained. the employees are honest and will workout the demands of the More

by nik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Erwin Artacho
Oct 19, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Nik, We're pleased to see that your car-buying experience went smoothly and our staff was extremely accommodating. We hope your new vehicle is treating you well and should you ever have any questions, please don't hesitate to ask! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 18, 2016

Helpful, smooth and easy process I have given 5 stars because I could not be more happy with my new 2017 Honda Accord Sport SE. I wasn't sure which model I wanted, I went in and Alex More

by Savvyysav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore, Alex Nazer
Oct 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new 2017 Accord Sport SE! It's a tremendous vehicle that we know you're going to love driving for many years to come. Our goal is to send every customer home happy and it appears Alex did that. He's always putting the customers' needs first and we'll be sure to share your positive comments with him and the rest of our team. We hope your new Honda is treating you well and we look forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 17, 2016

Go see Joe or John!! We had a great experience at norm reeves honda irvine! Joe and John were both great! They were both extremely helpful and honest. Not pushy at all whi More

by jamied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john and stevie, Joe Khair
Oct 18, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Jamie, Wow! Thank you so much for this tremendous review! We're always working as a team and we're ecstatic to see that Joe, John and Stevie in Financing all worked together to make sure your experience here was a memorable one. We'd like to congratulate you on your new vehicle and welcome you to the family. We're always here for you, so let us know if you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 16, 2016

Great experince We had a great experience with Jim Saber to purchase my 2016 odyssey, no pressure or rushing from him. I highly recommend anyone looking for a new car More

by Q.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Ed Hassanzada
Oct 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're so pleased to read that Jim and Ed both worked together to get you into the Odyssey you deserved. We'll be sure to share this great review with them and the rest of our team. We hope your new Honda is treating you well and we look forward to seeing you at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 15, 2016

New Honda HR-V Purchace Had a great experience buying a new Honda HR-V. Bryan Kerr helped me with kindness and patients. So happy with the car it is a good fit for me. I t More

by HST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Oct 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate you taking the time to leave this 5-star review. Bryan is a tremendous asset to us here and we're so happy to hear that he made sure your experience was a great one. We'd like to congratulate on your new HR-V and should you ever have any questions, please feel free to let us or Bryan know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 15, 2016

Great experience It was a Great experience. Very friendly staff. There was no pressure into buying a vehicle. They were very good with answering questions and explaini More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, James Flood
Oct 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this quality review. We take great pride in providing the best service possible and it appears you received just that. Please let us know if there's ever anything we can do for you, as we're always here to help. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

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