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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

June 29, 2019

Outstanding all the way around Awesome service!-Professional, thorough, and easy to work with! Jim Saber gave us the best car-buying experience ever! Will always come back to work More

by loyalhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Gus Hernandez
Jul 05, 2019 -

Norm Reeves Honda Superstore Irvine responded

We appreciate this great feedback and 5 star- rating! We look forward to seeing you back in the future!

June 27, 2019

Excellent service Ray provided straightforward, no-nonsense answers and detailed advice as we needed it, and walked us expertly through the whole process. He knew the More

by Heike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Rasouly
Jun 27, 2019 -

Norm Reeves Honda Superstore Irvine responded

Ray's a great asset to us here and it's no surprise he took great care of you. Thanks for taking the time to share this and we hope to work together again soon. Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 24, 2019

Great Experience! My wife and I recently bought an Accord and Kasem guided us perfectly into what we were looking for. He personalized the buying experience for us and More

by Accordsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Dustin Curtis
Jun 25, 2019 -

Norm Reeves Honda Superstore Irvine responded

It's a pleasure to see Kasem did a great job getting you and your wife into a new Accord. Congrats on your Honda and welcome to the family. Please let us or Kasem know should you ever need anything. We're here to help. Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 23, 2019

Really Helpful Safi contacted me via email through internet sales following my inquiry on a Honda Clarity. He was really helpful, got me a great price. It was a re More

by DocX2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safi Billah
Jun 24, 2019 -

Norm Reeves Honda Superstore Irvine responded

Glad you had a great experience with Safi and he helped you get into a new Clarity. Congrats on your new ride and welcome to the family! Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 19, 2019

Jim Saber. Jim helped us with our car hunt. He was very friendly and patient with us. He made our car buying experience very nice. We will definitely recommend h More

by Honda HR-V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jun 19, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! Jim is a valued member of our team over here at Norm Reeves Honda Superstore Irvine, and we're thrilled to hear he was able to take such great care of you. We loved your feedback and hope you really enjoy your new Honda HR-V. Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 19, 2019

Honda Clarity Hybrid-Plug-In I have an appointment with Jim Saber to discuss the Honda Clarity Hybrid Plug in at Norm Reeves in Irvine, CA. Jim is an excellent sale man. He's ve More

by s.tran313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Dustin Curtis
Jun 20, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you for sharing your awesome experience! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction. Please let us know if there is anything else we can do for you, we're more than happy to help. Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 19, 2019

Honest, respectful, and effective. Personal Integrity. I greatly appreciated Kasem, for his honesty, respect, and effectiveness in helping me with my recent purchase of a new Civic EX-L 2019. I felt my un More

by julian818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
Jun 20, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Julian, Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 19, 2019

Stellar customer service! Kasem totally changed my perspective on the car buying experience. He was professional, knowledgeable, personable and went above and beyond to find m More

by Liv2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Dustin Curtis
Jun 20, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Liv, We want to thank you for taking the time to leave us a positive review. Kasem is an outstanding asset to us here and always makes sure our customers go home happy. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 18, 2019

Clear , Simple and Helpful Just bought a Honda Civic. Arash provided really simple and friendly demonstration of the car and how I can reach my price point. It was a pleasant n More

by Hani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Hamidi
Jun 18, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks Hani, Words can't describe how appreciative we are for your 5-star review! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We're extremely proud of Arash and his efforts to ensure that you found the perfect car! Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

June 17, 2019

Friendly, low-pressure, quick! Our salesperson Ray was very friendly, not pushy, and got us in and out in 2 hours. I’d recommend Ray and Norm Reeves Honda any day. More

by HondaFamiky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McGuire, Ray Rasouly
Jun 17, 2019 -

Norm Reeves Honda Superstore Irvine responded

We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, Chad Lemieux General Manager clemieux@normreevesirvine.com

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