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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

October 31, 2016

Great great sales people friendly We had a great sales person Maysam Kaled / no pressure he treats you good just as friend . He was commuted to sale us the car and did it very professi More

by anicka1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
Oct 31, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, This review is a pleasure to read, as we're always looking to provide our customers with top notch service. Maysam is a great salesperson and we'll be sure to share your kind words with him and the rest of our team. We hope you're enjoying your new vehicle and should you have any questions, please don't hesitate to ask us or Maysam! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 28, 2016

Amazing customer service My lease was up and due to the amazing customer service and support, I leased a new car. Everyone that I came in contact with was polite and easy to w More

by Catherine614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marks, Bryan Kerr, Sam Abdel
Oct 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Catherine, It's a team effort here and we're so proud to see that our team worked together made sure you had the best experience possible. We hope your new car is treating you well and should you ever need anything, please let us know. Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 28, 2016

Good Experience I recently bought a 2016 Honda Odyssey Norm Reeves Honda in the Irvine Auto center. Joe Khair helped me find the Honda I wanted with the exact specs a More

by Odyssey19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega, Joe Khair
Oct 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this great review and congrats on your Odyssey! It's a great van that we know you're going to love driving for many years to come. We're pleased to see Joe helped you out and we'll be sure to share this review with him and the rest of our team. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 28, 2016

Great customer service! I recently bought a 2016 Honda Civic from here. Jim Saber was very patient, thoughtful, and smart in terms of meeting my needs. He was very careful to More

by Civic16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei, Jim Saber
Oct 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic and welcome to the Norm Reeves Honda Irvine Family! Jim is a tremendous member of our team and we're extremely pleased to read that he provided you with the best service possible. We hope your new Civic is treating you well and we hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 26, 2016

review Excellent service. Sebastian was very helpful. Will recommend to friends and coworkers. No pressure like other car dealerships. Highly recommended wil More

by hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Sebastian Kavoosi
Oct 26, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for taking the time to leave this 5-star review. We take great pride in providing the best service possible and are so pleased to see Sebastian did just that. We appreciate your business and look forward to serving you, your friends and co-workers in the near future. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 25, 2016

The car of my dreams I recently bought a 2016 Honda Civic EX-T at Norm Reeves Honda in the Irvine Auto center and got the perfect customer service from Sebastian Kavoosi More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Oct 26, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ken, Congrats on your new Civic and welcome to the Norm Reeves Honda Irvine Family! We're so happy to hear that Sebastian went above and beyond to find the Civic that fit you best. He's a great member of our team and we'll be sure to share your review with him and our team. We hope your new Honda is treating you well and we hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 24, 2016

Smooth Purchase Experience This is probably my 8th or 9th new vehicle purchase in my lifetime, and none went any smoother than this one. Bryan went above expectations to secure More

by randy21885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen (finance), Bryan Kerr
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Randy, We couldn't be happier to hear that Bryan provided you with your best car-buying experience to date. He's a great member of our team and it's no surprise that he made sure you had an experience you won't soon forget. We'd like to congratulate you on your new Civic and welcome you to the family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 24, 2016

Easier transaction ever! From the time I arrived to the time I left, everyone was super nice and helpful. My sales rep was great and very supportive. Negotiations were not too More

by Tomerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We couldn't be more appreciative of this positive review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us again for any of your Honda needs! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 24, 2016

Good service we were treated well overall. They had a good selection of both new and used vehicles. Sebastian kept in contact with me when negotiating a deal and g More

by W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're happy to see that our team provided you with a quality experience and you were pleased by our selection of vehicles. Please know how much we appreciate your business and should you ever need anything, please don't hesitate to ask us or Sebastian. We're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

October 24, 2016

No stress. whole experience was very low key and pleasant. We got the car we wanted at the price quoted us beforehand. Our salesman, Kyle Chernack, even had to go to another Reeves Agency to get the color. We More

by mikejc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Baik, Dominick Dillon, Kyle Chernack
Oct 24, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mike, It's a pleasure to read that Kyle provided you with a quality experience and got you into a new Honda at a great price. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

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