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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

November 16, 2016

You got 2 very good people Michael Poirier and Maysam both took care of us and spent a time to attend to our needs. They were polite and forthcoming. We like to give our gratit More

by Javadmostafavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier, Meysam Kaed
Nov 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate this positive review and are pleased to see that Meysam and Michael worked together to ensure you had a quality experience. We'd like to congratulate you on your new vehicle and should you have any questions, please let us know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 16, 2016

Friendly and efficient services The price and procedures are advised properly. Staffs are friendly and efficient. The diagnostic fee is the lowest one among the Honda dealers in Or More

by Guan odyssey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery, Dominick Dillon
Nov 17, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Please know how grateful we are for your business and to see that Dominick and Tom provided you with the top-notch service you deserve. We hope your Honda is running just like new and we can't wait to see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 15, 2016

New car Was routed here as part of Costco Auto program. Joseph S. Was very prepared for our test drive and paperwork. He was very nice and patient as we took More

by Saway
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Joseph Sadozai
Nov 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customers, It's a great pleasure to read this review and to see that Joesph helped get you into a new vehicle. He's a great member of our team and we'll be sure to share this review with him and the rest of our team. We hope you're enjoying your new vehicle and we look forward to seeing you at your first service appointment! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 15, 2016

Edgar Galindo was the best!!!! Edgar made purchasing a vehicle so easy and stressless. He wasnt pushy, he gave honest answers and opinions and he got us the best deal out there. I More

by Danielle Quinones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sanchez, Edgar Galindo
Nov 16, 2016 -

Norm Reeves Honda Superstore Irvine responded

Danielle, Edgar is an all-star and we're so proud to see that he made sure you had the best car-buying experience possible. We'll be sure to share this review with Edgar and our team. Thank you for joining the Norm Reeves Honda Irvine Family and we look forward to working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 15, 2016

Traded in for a new civic The staff was professional. The process went well. I would recommend purchasing a vehicle from this dealership. Note that i'm not a paid or incentiviz More

by Tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Valjee
Nov 16, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tom, Thank you for taking the time to leave this review. We're pleased to see your experience was a great one and we hope to continue providing you top notch service in the future. Thank you for choosing us here and please let us know, should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 14, 2016

Amazing Great customer service very helpful being a first time car buyer 10/10 all across the board couldn't be more satisfied with the out come. More

by Zach94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom
Nov 15, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Zach, We're so pleased to see that Dan and our team were able to provide you with a top-notch experience for your first car-buying experience. We'd like to welcome you to the family and please let us know if you need anything, as we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 14, 2016

new car purchase The employees certainly take pride in their work and it shows in the excellent service they provide. I would definitely recommend the sales staff to m More

by shabana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Sebastian Kavoosi
Nov 14, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, You're correct when you say our staff takes pride in our work. The customers' satisfaction is our top priority and it's a pleasure to see that Sebastian and Rick provided you just that. We'd like to congratulate you on your new Honda and welcome you to the Norm Reeves Honda Irvine. We're always here for you, so please let us know, should you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 14, 2016

Dream Team - Jay and Sonny Jay and Sonny are awesome. Had worked with Jay and Sonny a few months ago when I purchased a GMC Yukon for my wife from Norm Reeves GMC and my purcha More

by San Diego Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny, Jay Valjee
Nov 14, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for this positive feedback and happy to see that Jay and Sonny helped get you into another vehicle. They're both great assets to us here and we're lucky to have them on our team. We'll be sure to share this review with them and we hope to work with you again soon. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 14, 2016

Amazingly Helpful As a first time car buyer, I had no idea what to do or expect. Edgar, our sales person, helped me out so much in deciding what car is best for my inte More

by ibanramirez92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rathman, Diego De La Vega, Ed Hassanzada, Lucian Paris, Rick Acosta, Erwin Artacho, Ryan Crook, Edgar Galindo
Nov 14, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Iban, It's a team effort here and we're so pleased to see that our team worked together to make sure your first car-buying experience was one you won't soon forget. We'd like to thank you for choosing us here and should you ever need anything, please let us know, as we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 09, 2016

Great experience Kyle chernack was honest and straightforward and gave me no hassles in giving me the best deal. I had better experience here than my Mercedes dealer More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Chernack
Nov 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mike, Thanks for taking the time to leave this 5-star review. Kyle is a great asset to us here and we're extremely pleased to see that he made sure you were able to receive the quality service that you couldn't receive elsewhere. We'd like to welcome you to our family and we look forward to working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com

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