Norm Reeves Honda Superstore Irvine

Excellent service Helpful sales agent provided detailed descriptions and demonstrations of features for multiple models of 2016 Honda Civic, so buyers could make an inf Helpful sales agent provided detailed descriptions and demonstrations of features for multiple models of 2016 Honda Civic, so buyers could make an informed decision on car purchase. More

BIG THANKS To Cooper Mugg I first "met" Cooper over the internet. I had been to two local dealers that were at least 40 miles closer to my home, very unsatisfied with both. Wh I first "met" Cooper over the internet. I had been to two local dealers that were at least 40 miles closer to my home, very unsatisfied with both. When emailing Cooper, I knew exactly what I wanted... and as the cars were just arriving for the new model year, I later discovered there were only three in all of California at that time, one at the dealer I had already rejected. Cooper said he had what I wanted. So I drove to the dealership, because they were friendly, helpful AND gave me a VERY good price. Well, when I got there the car I wanted wasn't there, they had one that was 95% or better the exact same. I didn't have to fuss as to not wanting to accept the one they had. They made a dealer trade which is when I found out there were only three. It must have been difficult to negotiate the dealer trade with that scarcity, but they did it!!! AMAZING!! I have recommended Norm Reeves Irvine, hope my friends have been paying attention and will shop there!! More

Janet in Collisions is helpful, patient, understanding Recently had a car accident and went to Norm Reeves Honda, my regular car service place, in Irvine, but to their Collision Department. I got excellen Recently had a car accident and went to Norm Reeves Honda, my regular car service place, in Irvine, but to their Collision Department. I got excellent service. I am very satisfied with the repairs. Their charges were acceptable to my State Farm Insurance broker, so clearly they were not over-charging. Repairs took two weeks from the time I delivered the car to the time I picked it up, but this time factor obviously will vary with each job. Rental car - a nearby Hertz office- brought me the rental car and allowed me to leave it at the Collision Department to be picked up again. Very easy. While I hope not to need their services again, were I to need body work done, I would again return to the Honda location and would recommend it to my friends/family. More

Great experience. The entire progress was easy and painless Bryan Kerr our internet sales rep was great. We discussed the price and options over the phone and he was able to identify the exact car that i was l Bryan Kerr our internet sales rep was great. We discussed the price and options over the phone and he was able to identify the exact car that i was looking for. Went to the delearshiip traded my car and was out in no time. I love my new 2017 Ridgeline. More

Excellent Service Knowledgeable staff, beyond friendly, extremely helpful, I will recommend to everyone I know looking for a great car and a great deal! Thank you for e Knowledgeable staff, beyond friendly, extremely helpful, I will recommend to everyone I know looking for a great car and a great deal! Thank you for everything!!! More

B1 sevice with recall issue, front brake and tire issue My service advisor Sean Osborne explained what a B1 service consists of which was reassuring because I thought it might be a major service. He said t My service advisor Sean Osborne explained what a B1 service consists of which was reassuring because I thought it might be a major service. He said the passenger air bag part for my 2011 Pilot was in and they would fix the recall issue. I couldn't remember if the passenger air bag issue was fixed on my 2004 Pilot, so Sean printed a certification that showed both the driver and passenger airbags had been repaired. Now, my wife will stop bugging me about this. My front brakes were pulsating at higher speeds. The inspection revealed that the front and rear pads needed replacing, but that is was probably the rotors that needed resurfacing. Sean said they will turn the front rotors and test the vehicle. When that fixed the problem, he said they would not have to resurface the rear rotors, which saved me money. I told him that I had a very slow leak in one of tires. He said upon inspection, the technician found a nail in two tires. Both were in the inside shoulder of the tread and by California law, couldn't be repaired. I told him I would buy replacements tires the next day, so he had the technician put the tires on the right front and right rear so the tire shop wouldn't have to look for the damaged tires. Now, I feel completely safe with my new brakes, two new tires and repaired passenger airbag. More

Great car buying experience Came in to trade in my car for a new Civic! Jim Saber, Ed Hassanzada, and Rick Acosta made this a pleasurable experience! I got the car I really wante Came in to trade in my car for a new Civic! Jim Saber, Ed Hassanzada, and Rick Acosta made this a pleasurable experience! I got the car I really wanted and a great deal. Not once did I feel pressured to buy a car I didn't want nor did they try to get me to lease instead of finance. Everyone was very helpful and answered any questions I had. I would definitely recommend this dealership to anyone that wants a great car buying experience. Thank you Norm Reeves Honda. More

Great Deals I was initially shown the car by Christian. I went home debating the two cars I had in mind but I decided to go with the Honda. When I returned to the I was initially shown the car by Christian. I went home debating the two cars I had in mind but I decided to go with the Honda. When I returned to the dealership, Jay helped me. Jay was able to give me such a great deal on my 2017 Accord. I am very happy with my choice to go with norm reeves Honda. More

Easy transaction Arranged everything by email ahead of time with Michael Poirier (except for trade value), and transaction was very smooth. Best pricing on new CR-V I Arranged everything by email ahead of time with Michael Poirier (except for trade value), and transaction was very smooth. Best pricing on new CR-V I could find in OC or San Diego, yet they were still competitive on my trade value. Michael had made a mistake on pricing by email but owned up to it and was very thorough in following up to make sure I was satisfied. Rick Acosta in finance got me in and out so I could get on the road with my new purchase. Will return for future Honda purchases. More

Great dealership After having visited multiple dealerships for a reliable used car over the past one month, my search was finally over at Norm Reeves Honda thanks to P After having visited multiple dealerships for a reliable used car over the past one month, my search was finally over at Norm Reeves Honda thanks to Pat and Mike. Even though I didn't have a formal appointment, they were very receptive and I didn't have to wait. Pat was very courteous and helped me browse through a wide selection of used vehicles that they had in their inventory without forcing me to buy one and I finally decided to test drive two of them that I really liked. Within one hour at the dealership I was ready to purchase my car and Pat helped me further with the process of buying the vehicle. My overall experience was very positive and I would definitely recommend this dealership to anyone looking for an used car. More