
Norm Reeves Honda Superstore Irvine
Irvine, CA
Filter Reviews by Keyword
By Type
Showing 2,392 reviews
Super glad I came here. And huge shout out to Safi Billah! What I love about Norm Reeves Honda is just how much quicker they are compared to the others. I was in, and out with my new Honda, in an hour. Tops. What I love about Norm Reeves Honda is just how much quicker they are compared to the others. I was in, and out with my new Honda, in an hour. Tops. More
A great purchase experience Hit by someone from back and my car was totaled. Fill out my email on internet to get dealer contact and surprisingly the Norm Reeves Honda Irvine not Hit by someone from back and my car was totaled. Fill out my email on internet to get dealer contact and surprisingly the Norm Reeves Honda Irvine not showed up. One of dealer contacted me is little bit far away form, the second emailed me information of wrong model and the third offered very high price with fewer choice. So I post my email and phone on Norm Reeves Honda Irvine's website. Safi from Norm Reeves Honda Irvine contacted me shortly and offered a reasonable price plus more choice of color. I don't like to bargain for every penny, what I am looking for is a reasonable price and the car I like so we decide to visit Norm Reeves Honda Irvine first. The second day we went to Norm Reeves Honda Irvine. Safi was very helpful and friendly. I did research of the car before I went to Norm Reeves Honda Irvine but there are still a lot of new information introduced by Safi. The whole process was smooth and no hidden cost. We were totally satisfied and happily left with a brand new 2019 Honda CR-V. More
Buying car from NRHSI Safi was very helpful and if he didn’t know the answer to my questions found out immediately for me..! Very Customer Service Oriented too! Safi was very helpful and if he didn’t know the answer to my questions found out immediately for me..! Very Customer Service Oriented too! More
Great help Kasem was very friendly and personable. He made an effort to get us in and out of there as quickly as possible while explaining each process carefully Kasem was very friendly and personable. He made an effort to get us in and out of there as quickly as possible while explaining each process carefully. More
Great Customer Service Safi was very helpful and finance guy was good as well. Excellent customer service, honest dealing, things done right and timely and professionally, I Safi was very helpful and finance guy was good as well. Excellent customer service, honest dealing, things done right and timely and professionally, I recommend this dealership to anyone More
Very good experience I’ve had very good experience at this dealership from sales manager to finance manager everyone is so accommodative. I worked with safi on my new Hon I’ve had very good experience at this dealership from sales manager to finance manager everyone is so accommodative. I worked with safi on my new Honda Insight he is very patient and friendly. They explained everything in detail, same with the finance manager Adam baydon. Definitely I’ll recommend this dealership to my friends and colleagues. Specially safi billah and Adam finance manager. More
Sort of a meh experience The good news: Safi was very helpful, clearly understood the product he was selling, and explained the various "bells and whistles" that come with an The good news: Safi was very helpful, clearly understood the product he was selling, and explained the various "bells and whistles" that come with an Accord Ex hybrid. In the end, I got a car (red Accord EX hybrid with ivory interior) that I expect I will love as much as my 2004 Accord EX - drove it on errands today and it already fits me like a comfortable pair of shoes. The bad news: I spent a lot of time sitting by myself. Went to the dealership on the CostCo program. The"deal' I got wasn't that great; probably could have gotten a better deal on my own. The value I got for my trade-in (Jeep Grand Cherokee) was abysmal. Yes, it was in a fender bender or two, except that the fender on the Jeep was only scratched and we never bothered to have it replace (I defy anyone to inspect the fender and find evidence of an accident). Well, there was the dented tail gate which my wife refused to get fixed. But no structural damage, only cosmetic. Thanks, CarFax! Sigh. Anyway, the Jeep was 20 years old, so I didn't feel it was worth arguing over. But even worse than that was the financing terms - 5.99% interest. This was after paying 33% down and having a credit rating of 800+. This is well above the 3.9% that is typical (yes, I googled it) - I feel like I got ripped off. I will pay the loan off on the first payment or earlier (yes, I have the cash); there is no way I am paying this interest rate. Oh, and did I mention I spent a lot of time sitting by myself. I arrived at 11 and finally concluded everything at about 3. I was hungry and exhausted. But then I expected it to be a grueling marathon; car buying always is. I knew there was a reason why I was driving cars that are 15 and 20 years old (well, besides the fact that I am a miser), and this experience reinforced it. Hopefully both my old Accord and new Accord will see many more years before they fall apart (God bless Honda for making long lasting, reliable automobiles), thus avoiding another encounter with a dealership. More
Very good experience, Excellent. Jim is very kind and very helpful for us, and he listen to our needs and complied with all our request, I would come back and buy my next car from sam Jim is very kind and very helpful for us, and he listen to our needs and complied with all our request, I would come back and buy my next car from same sales person if he still there and same dealership , More
Great experience! Kasem, Ed, and Sam were all great to work with. They were very professional and helpful in working to make sure my wife and I got all our questions an Kasem, Ed, and Sam were all great to work with. They were very professional and helpful in working to make sure my wife and I got all our questions answered, We felt we got a great deal. I would definitely purchase from them again. More
Perfect experience Kasem made a loyal customer of us. We’ve never leased and never went through a dealership and Kasem explained everything to us so well. He’s a joy of Kasem made a loyal customer of us. We’ve never leased and never went through a dealership and Kasem explained everything to us so well. He’s a joy of a person. A true professional and the kind of person I’d work with again and again. More