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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 27, 2019

Amazing experience Really amazing experience, Kasem was very very helpful and friendly. I love my new Accord Many thanks for Rich the amazing sales manger And Adam More

by JoeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Kasem Al Salah, Rich D'Agostino
Aug 28, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for the positive feedback, Joe! Congrats on your new Accord!

August 25, 2019

Fast. Smooth. Satisfied. Kasem made our experience extremely smooth and seamless. I knew what car I wanted and how much I wanted to spend. Not only did he make sure that happe More

by Erinnenored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Simon, Kasem Al Salah
Aug 26, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, Erin!

August 24, 2019

Great Purchasing Experience My entire experience was really great. I live in San Francisco and had most of my initial communications over email or phone. I had been getting prici More

by pwatts10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Huang, Jim Saber, Casey McGuire
Aug 26, 2019 -

Norm Reeves Honda Superstore Irvine responded

We truly appreciate the 5 star- rating and awesome feedback!

August 23, 2019

Good purchase experience Balancing customer satisfaction and Company’s interests is a difficult task. However, Arash did a great job. He is honest and knowledgeable and gives More

by mahziarkhazaeli@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Hamidi
Aug 26, 2019 -

Norm Reeves Honda Superstore Irvine responded

We appreciate this valuable feedback about your experience with us.

August 21, 2019

Amazing sales man Kasem Al Saleh was very professional and straight forward. He knew his material. Very helpful and knowledgeable about his work. I would definitely rec More

by Qasim34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Kasem Al Salah
Aug 22, 2019 -

Norm Reeves Honda Superstore Irvine responded

We appreciate the great review and 5 star- rating, Qasim!

August 18, 2019

The Worst Experience with Reza Rami Reza Rami, the friendliest snake I have ever known, called me on Sunday morning to confirm the deal for Honda Clarity Plug-In Hybrid. I am with my wif More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reza Rami, Dan Sandu, Ed Hassanzada
Aug 19, 2019 -

Norm Reeves Honda Superstore Irvine responded

Hi Paul, we regret to hear about your experience with one of our team members. This is not an example of the customer service we provide here at Norm Reeves Honda Superstore Irvine. We would like the opportunity to talk more about this with you. Please give our General Manager, James Ponce, a call at a time that works best for you, (866) 819-5911.

August 18, 2019

A great experience There was no hassle and pressure at all. The car price was discussed in advance over e-mail and was rather low. I got exactly what I asked for without More

by Alexander
Recommend Dealer
Yes
Employees Worked With
Safi Billah
Aug 19, 2019 -

Norm Reeves Honda Superstore Irvine responded

We appreciate this great feedback and 5 star- rating, Alexander!

August 18, 2019

Excellent Service The entire team at Norm Reeves Honda was exceptionally knowledgeable and hospitable throughout my car buying experience. It was my first car purchase More

by Raulvera1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Casey McGuire, Rich D'Agostino, Arash Hamidi
Aug 19, 2019 -

Norm Reeves Honda Superstore Irvine responded

We really appreciate the 5 star- rating and fantastic feedback, Raulvera!

August 18, 2019

Nice car purchasing experience During my 4-hour car purchase experience, I have nothing but praise for the Salesman, Sales Manager and Finance Manager. All went well in an expected More

by elWichitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Safi Billah
Aug 19, 2019 -

Norm Reeves Honda Superstore Irvine responded

Thanks for taking the time to share about your experience and the 5- star rating!

August 17, 2019

Easy process with great service After a few min I submit my internet request, Safi gave me a call with a price I can’t refuse. I went in and sign the second day! He was such a ni More

by HenryT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safi Billah
Aug 19, 2019 -

Norm Reeves Honda Superstore Irvine responded

We appreciate the 5 star- rating and awesome feedback, Henry!

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