Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
1,213 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
Usually get my '08 Fit serviced at Weseloh Honda, so this was my first time at Norm Reeves'. First of all, it was a very busy day. At first I was frustrated due to a longer than expected wait to drop this was my first time at Norm Reeves'. First of all, it was a very busy day. At first I was frustrated due to a longer than expected wait to drop off my vehicle, and that no one greeted me or any of the three other people in front of me. Things turned around when I was helped by Benito. He could see that I was agitated and apologise profusely for the wait. Benito quickly got my appointment started and had me out the door in just a few minutes with friendly service that I was thankful for. Service to my vehicle was completed more quickly than I had anticipated, and Ben (who apparently took over for Benito) called with an update on my car, and offered some low pressure suggestions about other items that I should attend to. When I came to pick up my car, Ben was very friendly and apologized for how busy it had been earlier. All in all I had a great experience. It's outside of my regular neighborhood, but I wouldn't hesitate to return. More
I went in for parts Tech Tang was very helpful excellent service, very knowledgeable he even offer to install the part id just bought. I would recommend this dealer to other. service, very knowledgeable he even offer to install the part id just bought. I would recommend this dealer to other. More
The Best dealer experience I have had ever, I've been buying cars for 30 plus years and I have never had such great service. The best part was the pricing. It was half the price of another local dealer buying cars for 30 plus years and I have never had such great service. The best part was the pricing. It was half the price of another local dealer on not only one item but several (VTEC repair, brakes etc.). The smog check found a problem with the VTEC system even though the car passed all emission specs. So I took it to 3 independents and they all recommended taking it to a dealer. I want the world to know that a dealer exists that gives Super great service and prices. Even the parts department was extremely knowledgable and helpful (I replaced the front motor mount myself) Ken Otsubo More