Norm Reeves Honda Superstore Cerritos - Service Center

Jonathan helped me easily set up the appointment. He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process sup He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process super easy. Everything went smoothly and I will definitely come back here for the next service needed. More

This dealership has excellent customer service. Able to get quick appointments and quick service. All advisors are friendly. Able to get quick appointments and quick service. All advisors are friendly. More

Ramiro is very helpful and informative, any question or concerned I had was answered over all service was quick and efficient. Ramiro is one of the best advisors I have been helped by. concerned I had was answered over all service was quick and efficient. Ramiro is one of the best advisors I have been helped by. More

Had my car serviced on a Thursday. 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery from AAA. Fine since. So, did you really check the battery??? More

Thanh gave excellent service every time. He is very friendly and knowledgeable. Made my experience great! He is very friendly and knowledgeable. Made my experience great! More

We had excellent service at this dealership. We will continue to visit this place. Really recommend this dealer. We will continue to visit this place. Really recommend this dealer. More

The employees are nice. The service was completed pretty quick. The only reason for my 3 star is the fact they checked tire pressure (or so I was told it had been checked) b The service was completed pretty quick. The only reason for my 3 star is the fact they checked tire pressure (or so I was told it had been checked) but did not re-set the tpms. The censor went off the second I got off the freeway. I called to verify it had been checked and I was advised I’d have to go back to have them re-set. I had to drive back to the dealership to get it done. Bummer! More

The service to wait 20 min. Even though you have a appt. But car was ready in a hour. Even though you have a appt. But car was ready in a hour. More

Amazing service! Went to get some maintenance done and had a recall was all was taken care of it the same day. Very happy Went to get some maintenance done and had a recall was all was taken care of it the same day. Very happy More

I believe Aaron was my Rep who was very pleasant and had excellent customer service which means a lot to me! Thank you Aaron and keep up the good customer service it’s very important! excellent customer service which means a lot to me! Thank you Aaron and keep up the good customer service it’s very important! More