Norm Reeves Honda Superstore Cerritos - Service Center

Oscar in service department super He took good care of me Would recommend your dealership me Would recommend your dealership More

Julie is a great service advisor. She always gives honest and helpful tips. Came on a Saturday so the wait was a bit long. Nice waiting area with plenty of seating. Used a coupon for She always gives honest and helpful tips. Came on a Saturday so the wait was a bit long. Nice waiting area with plenty of seating. Used a coupon for an oil change. More

Had a good experience Oscar Ortega took care of the needs and did not pressure any unwanted or unnecessary services and did not pressure any unwanted or unnecessary services More

I went in for an oil change, and on my paper work they wrote Oil change, tire rotation, and inspection. I never received a tire rotation wrote Oil change, tire rotation, and inspection. I never received a tire rotation More

Professional services courteous employee attitude, clean facilities,fair prices Knowledgeable advisers, Convinient location,comitet to costumer satisfaction. attitude, clean facilities,fair prices Knowledgeable advisers, Convinient location,comitet to costumer satisfaction. More

Its a good dealership but it all depends on the service advisor and the mechanic that takes a loot at your vehicle when ur comming in to fix a problem on your vehicle. Mine was not fixxed. advisor and the mechanic that takes a loot at your vehicle when ur comming in to fix a problem on your vehicle. Mine was not fixxed. More

Robert was very helpful. We got everything taken care of in less than a day which was very helpful and everything I expected. We got everything taken care of in less than a day which was very helpful and everything I expected. More

I took my 2023 pilot for 2 issues, they tried to make me pay for the transmission issue. And the second issues was not fixed. pay for the transmission issue. And the second issues was not fixed. More

I am very satisfied with the customer service I get from the Honda representative They help me out every time I go. He always let me know of the services I am getting in the services. I need on my car that the Honda representative They help me out every time I go. He always let me know of the services I am getting in the services. I need on my car that are upcoming. More

Not good communication, a lot excuses, they telling me that they change something and it wasn’t true. I brought my car for something and they didn’t do it but they move something,so my car get out from th that they change something and it wasn’t true. I brought my car for something and they didn’t do it but they move something,so my car get out from the dealer worst. Is not the first time . Just thinking going to that dealer make feel frustrated. And I guess I don’t have many options cause This guy told me that if you going to take your car to another dealer, you have to call before going, some dealers don’t accept cars from another dealer. Etc, etc . More