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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,277 Reviews

2,277 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 04, 2025

A great service. The representative, Jonathan, is very helpful and attentive. Comfortable waiting area. All staff members are polite. More

by anitalchinggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Apr 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We’re so pleased to hear that Jonathan’s helpful and attentive service, along with our comfortable waiting area and polite staff, made your visit a great one. We truly appreciate your feedback and look forward to welcoming you back to Norm Reeves Honda Cerritos.

April 04, 2025

Good interaction and communication on issues that nneded to be addressed during this service period More

by ROBNKRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike barr
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Apr 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re happy to know that our team’s clear communication and attention to detail made your service visit a positive one. Whether it’s through personalized care or our convenient online service scheduling, we’re here to ensure that every detail is addressed. Thank you!

April 03, 2025

The dealership personnel are very friendly. The dealership is always clean. The personnel are always letting people know when they’re cars are ready. More

by RosaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Rosa. We’re thrilled to hear that our friendly team and consistently clean dealership make you feel welcome and well-informed throughout your visit. We’re dedicated to keeping you updated on your car’s progress so you can enjoy a smooth experience every time.

April 02, 2025

Really good experience on the overall with representative technician, very professional and fast service. Thank you 😊 More

by Rafael4374@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's nice to hear! We're pleased our team gave you the supportive experience you deserve. The next time you need service, we hope you'll consider us again, and you're welcome to request an appointment online whenever you need it. Many thanks!

April 02, 2025

I had a great service from Daniel Montoya He helped me get a great deal and to say his aditude was excelent i will be returnig in the future and more More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Carmen. Daniel truly is a wonderful person with a great attitude! Thanks for sharing your kind words, and if you want to visit us for service again, please check out our specials to see if there's one that fits your needs.

March 31, 2025

Great service great staffs. Thank you so much for all your help and cooperation. I really appreciate your business More

by abdeh_i543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We’re thrilled you had a great experience and can’t wait to assist you again!

March 31, 2025

This dealership is very organized, polite, and efficient. They give clear advice and show that they care. More

by autumn.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie- Maintenance customer service
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Autumn, thank you for highlighting our organization and the clear, caring advice you received. We’re delighted that our team's efforts made your visit efficient and pleasant. Your feedback inspires us to keep delivering the service our customers deserve!

March 29, 2025

Excellent fast drop off to take vehicle. Knew my truck history well. Service completed as expected. Overall great customer service. More

by robo1308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for your positive feedback on our service drop-off and attention to your truck’s history. We’re glad to have met your expectations with efficiency and care. Whenever you need service again, we’ll be here ready to help—we’d love to see you return!

March 29, 2025

Excellent customer service ! Car is running great since I took it in to get serviced More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Ana, thanks so much for your kind words! We’re thrilled to hear that Joseph Vargas and our team ensured your car is running smoothly after service. Your satisfaction means the world to us.

March 29, 2025

I had my brake pads done by Honda in january. There was left over air in the line that should have been dispersed. I was charged for Honda to redo the brake fluid and disperse the air they left i More

by shea.roseanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Mar 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Shea, thank you for taking the time to share your experience regarding your brake service. We appreciate your feedback as it helps us improve. Please reach out to us directly so we can ensure your next service visit is seamless and satisfying.

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