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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,355 Reviews

2,355 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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May 10, 2025

The service and professionalism was amazing and I will keep coming back to this service center! More

by Jksaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five-star service from start to finish—that’s our goal, and we’re overjoyed to hear we succeeded! We can’t wait to see you back at our service center soon. Safe travels until then!

May 10, 2025

Javier was very polite and professional. He made sure I got the bedt deal for my battery replacement. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Javier is always professional with his recommendations! Thank you for shouting him out. If you need anything else, please don't hesitate to contact us or check out our online service scheduler.

May 10, 2025

Excellent customer service Always very helpful Very friendly and informative need more employees like her More

by Judy
Recommend Dealer
Yes
Employees Worked With
Julie
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your shout-out to our superstar team member truly warms our hearts! We agree—she’s one of a kind. We’ll pass along your praise and strive to keep that friendly, informative spirit alive every day.

May 10, 2025

It's always great service when I take my car. Great costumer service all personal Thank you for keeping me safe More

by mrcdsserrano
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember.
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your continued business and kind review! We strive to deliver excellent service that keeps customers coming back, and it sounds like we're achieving that goal. Thank you!

May 08, 2025

So far so good with Leo LAZCANO’s help For all the need of my pilot More

by ellisbernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Ellis. We're glad that Leo has been able to help you with your Honda Pilot. If you're enjoying your experience, we'd love it if you could update your rating to reflect that, and if you need anything else, don't hesitate to reach out to us.

May 08, 2025

He understood our vague description of the problem with the vehicle was able to explain it better than we could, and did his best to work with our warranty company and the best interest of what would work More

by albaspad
Recommend Dealer
Yes
Employees Worked With
Trevor he's service has exceptional!
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May 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

So glad to hear this about Trevor! He is a true problem-saver and always works hard to help our visitors. Thank you for sharing the 5-star review, and let us know if there's anything else we can do for you!

May 08, 2025

Working with Julie to keep my car running was great ,she is very knowledgeable in car maintenance. More

by amric96
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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May 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

If knowledge were a superpower, Julie would be unstoppable. She'll appreciate this review for sure! Thank you so much for sharing your experience, and the next time you need Julie's knowledge, you know where to find us.

May 07, 2025

Very good person. Knowledgeable person Explain very briefly Fast Excellent Nicely talking with me Perfect More

by vinodshelat
Recommend Dealer
Yes
Employees Worked With
Thanh sabatier
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May 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're so happy to hear that your visit went so well! It's important to us that our customers feel informed and supported throughout every step. If you need anything else, contact us anytime.

May 07, 2025

I Received excellent service in a timely matter, all my questions were answered. Love the service center More

by kayo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service George
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May 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

There's nothing we love more than helping customers! We're thrilled your service center experience earned the 5-star seal of approval. Thank you so much, and check out our online service scheduler the next time you need to request an appointment.

May 06, 2025

I like the service department and my advisor Julie was great. Thanks again for keeping my Honda on the road. More

by barbie61frosty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Report | Print
May 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's our pleasure! We love to help customers make the most out of their rides. Hopefully, your Honda is in good shape for your upcoming travel plans. Anything exciting on the books?

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