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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,355 Reviews

2,355 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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May 16, 2025

Ramiro was really helpful and patient to me great service and my car was ready before the estimated time More

by gatty10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ramiro was happy to help you with your recent service! We're thrilled that everything went well and was even ahead of schedule. That's awesome! If you need us again down the line, feel free to check out our online appointment request tool. Thanks!

May 14, 2025

I purchased my Civic at Norm Reeves Honda and I’ve always gone to their service center to help maintain my car in good running condition. The service counselors are always helpful and very professional. More

by rayascencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you sticking with us for sales and service! It means a lot to us that you not only bought your Honda Civic here but have returned to keep it running. Thanks for being part of our Norm Reeves Honda Cerritos family!

May 13, 2025

The service was done quick, which I really appreciated but they did not reset my dashboard and the message stating that maintenance is due soon, still appears. More

by Taylor G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueben
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that your service visit for your Honda went well, Taylor! We also appreciate you bringing the issue with your dashboard and maintenance lights to our attention. If you'd like to reach out to our service team, we can reset the maintenance light for you. Thank you!

May 13, 2025

Customer service is professional and friendly. From the person scheduling the appmt to the kid receiving your vehicle. More

by portilloduo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so proud of our service team, and we're delighted that every team member you worked with treated you well! If there's anyone specific you'd like to mention, we're all ears. Thanks so much!

May 13, 2025

It was cool, not bad. Came in, got my service done, and I was out. More

by j.delgado300
Recommend Dealer
Yes
Employees Worked With
George
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your review is cool with us! We're happy to read that your service visit for your Honda went well, and you didn't have to wait too long. If you want speedy service next time, we offer Express Service if you'd like to try that out. Thank you!

May 12, 2025

Speedy and smooth experience. Trevor Rodriguez has been my go-to person at Honda. I trust him and am grateful for how he explains everything to me in detail related to my car. The More

by dmdeseriere
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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May 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Trevor is the kind of person you can trust when you're in need! So glad he's become your go-to guy for your Honda. Thanks for shouting him out, and the next time you need a quick fix, Trevor will be here.

May 11, 2025

There’s a reason I’ve been using this dealership for over five years. My service advisor is knowledgeable, friendly and helpful. The service department does quality work More

by Ray8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas, service advisor
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five years (and counting!) is the best compliment—we’re honored to be your go-to dealership. We’ll keep delivering knowledgeable, friendly service and top-quality work for many more miles together. Thank you!

May 11, 2025

Servicing my car is simple and fast with great friendly nice service from Honda employees More

by anthonycruz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Quick, simple, and friendly—that’s exactly how servicing should feel. Thank you for recognizing our team’s commitment to smooth, efficient care. We look forward to keeping your Honda in peak shape!

May 10, 2025

the service & advisor are very helpful and professionals & I will recommend this store to my friends & relatives More

by joieigbauutista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a wonderful recommendation—thank you for trusting us with your referrals! We’re thrilled our team could provide the professional, helpful service you deserve. Can’t wait to welcome your friends and family next time!

May 10, 2025

Service was fast and staff waa helpful. I do wish that complimentary services such as car wash and rides were offered. More

by aleejeandruchic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Report | Print
May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you so much for sharing your honest thoughts about your recent visit. Reviews like yours help us consistently strive for an excellent customer experience and we take these comments to heart.

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