Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,362 Reviews

2,362 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
July 14, 2023

The attention and service I received from Ramiro was excellent! I was very pleased that my car was serviced in a short time. Thank you Ramiro!!👍😊 More

by anajuliaflores66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide this feedback for our service team! We're glad to know you had a 5-star experience!

July 14, 2023

I was very pleased with the service, Joseph has been working with me. Great work and always great customer service. More

by ida.rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Ida, we really appreciate you taking the time to share this positive 5-star feedback for our team and we hope you'll reach out again in the future!

July 14, 2023

I've been serving my Hondas here for over 20 years. I am very satisfied with the work done. your service advisors are very people friendly and knowledgeable about car maintenance. Julie was very attent More

by amric96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Julie canales
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We are so glad to read this feedback and to know that you have had a positive experience working with us for 20+ years! We are thrilled to hear that Julie was attentive and we hope to work with you again soon!

July 13, 2023

Awesome service and the service writer was amazing. Car was serviced very quickly and price was just right. More

by raulr_k2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this great rating and review for Jerry and our service team! We are so happy to know you received great service!

July 13, 2023

I was very pleased with the service I received at this dealership. The employee I worked with was very friendly and helpful with what I needed. More

by kgrant1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this positive feedback for our service team! We appreciate your positive review!

July 13, 2023

Friendly and very helpful service advisors, advisor explained what was done to the care and advised other service that was needed. More

by martini.6.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad to read this feedback and to know our service team provided you with 5-star service! Please reach out if you need anything else!

July 13, 2023

Michael was and always is extremely helpful. The work was done promptly and he kept me updated on the progress. More

by wwadamgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this 5-star feedback for Michael and our team!

July 13, 2023

Norm Reeves Honda Superstore is fantastic. They are very helpful and take care of all my needs in a quick and professional manner. Thanks for all you do each and every visit. More

by lstacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramin Rad
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate you sharing your experience with Kevin and Ramin. Please reach out if you need anything else!

July 13, 2023

The service provided at this dealership has always been exceptional and it is the reason why I keep going back. More

by steeward12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Peña, Tanh
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We are thrilled to read this positive feedback for Javier and Tanh! Please reach out if we can be of assistance again!

July 13, 2023

Anthony Ortiz has been my service advisor for many years so happy he is back again. More

by Ladysnow730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
Jul 17, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for sharing this positive feedback for Anthony! We are thrilled to know you have had reliable service with him and we look forward to your next visit!

1
...
226
227
228
...
237