Norm Reeves Honda Superstore Cerritos - Service Center

Great service and awesome staff! Manny was so helpful a pleasure. My car was done faster than expected! Thank you! Manny was so helpful a pleasure. My car was done faster than expected! Thank you! More

Jonathan was very helpful, professional and the whole process was very fast. I was in and out in less time I was estimated. process was very fast. I was in and out in less time I was estimated. More

Everything was great. Thank you for the service. Service was done faster than expected. Will go back Thank you for the service. Service was done faster than expected. Will go back More

I went back 4x on this dealership to have my car fixed. my service advisor was nice but it took them a while to figure out what’s wrong with the car. my service advisor was nice but it took them a while to figure out what’s wrong with the car. More

I called ahead and made an appointment for the following week on 9/18. The appointment went fine. I was going to wait for the car. The promise time was approximately 1 hour for an A1 service. My Service week on 9/18. The appointment went fine. I was going to wait for the car. The promise time was approximately 1 hour for an A1 service. My Service Advisor called me within the hour & let me know the car was finished. I was a little disappointed that the car had not been washed. I do know that some dealers are not doing this service anymore. I did receive a text message later that day that stated that I missed the appointment. I had to call back to advise that I did not miss the appointment & was at the dealership that morning. More

No loaner cars. No courtesy shuttle. No special considerations for customers returning multiple times for same issue. EXTREMELY long wait times! No courtesy shuttle. No special considerations for customers returning multiple times for same issue. EXTREMELY long wait times! More

I have been very satisfied with service. I was especially pleased with Anthony Ortiz professionalism and requested him again. I was especially pleased with Anthony Ortiz professionalism and requested him again. More

All your employees have been very attentive and courteous and very respectful. should be commended. and very respectful. should be commended. More

Trevor Rodriguez was great, he did not make me feel as if I was bothering him with my car issues the way Miguel did in the past. I'm glad I got new help and I will definitely request him on my next future ap I was bothering him with my car issues the way Miguel did in the past. I'm glad I got new help and I will definitely request him on my next future appointments. More

Your people services very good but we need discount because I always take my car to Honda service when needed because I always take my car to Honda service when needed More