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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,256 Reviews

2,256 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 07, 2023

I love when i have a appointment to go to dealer and I get in&out More

by tennelcrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 09, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that you appreciate a quick and efficient dealership experience. Your time is valuable, and we aim to provide timely service.

October 07, 2023

Joseph was nice and courteous and I will definitely take my car back for service More

by lisamo562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeph
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Oct 09, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Joseph, and we're delighted to hear that you had a positive experience with us. We appreciate your trust in our service, and we look forward to taking care of your car in the future.

October 07, 2023

My experience was great good service. Very great staff The kept me updated and informed where my car was in the process More

by kelvinfunes14
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 09, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you had a great experience with our staff and that you were kept updated and informed throughout the process. Customer satisfaction is our priority, and we appreciate your kind words. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Safe travels!

October 06, 2023

They were great. The process was easy and fair. They even called me to get my oil change unprompted. More

by susie_lat21
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a great experience with us, and that the process was easy and fair. We value proactive service and are glad we could assist with your oil change. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

October 06, 2023

Efficient and superb service from Bryan. He knows his stuffs in your company. Good job. More

by dizon524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Canlas
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Oct 09, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that Bryan provided you with efficient and superb service. Knowledgeable and dedicated team members like him are important to us. If you ever have more questions or automotive needs in the future, please don't hesitate to reach out.

October 05, 2023

Good service, but price (specifically the charge for labor) seemed high, did not seem like a good value. Will consider other certified shops for future service. More

by stevewells812172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize if our labor charges didn't meet your expectations. Our goal is to provide quality service at competitive prices. We'll take your feedback into consideration and continue to strive for the best value for our customers. If you decide to give us another chance in the future, we'll be here to assist you.

October 05, 2023

All good fast very informative very communicative good job friendly all good is best one More

by milktest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a fast, informative, and friendly experience with us. Your satisfaction is our priority, and we appreciate your positive feedback. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

October 05, 2023

Nice and friendly staff, give clearly explain and great advice and quality plus quite service. More

by mayslabsand5u907458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that our staff is nice and friendly and that you received clear explanations, great advice, and quality service. Your satisfaction is important to us, and we're here to provide top-notch service every time you visit.

October 05, 2023

The dealership does a good job when servicing vehicles and the service clerks takes time to listen to the customer More

by Clleo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph Vargas
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that our dealership does a good job servicing vehicles and that our service clerks take the time to listen to customers. Your feedback is appreciated, and we're here to provide excellent service and attentive care every time you visit.

October 05, 2023

Helped me very much very grateful for the service provided fast service very thank you More

by onemoreinheaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that we were able to help you and provide fast service. Your satisfaction is important to us, and we appreciate your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

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