Norm Reeves Honda Superstore Cerritos - Service Center

Excellent job done on the car. Will use the Honda dealership Cerritos for the next Service. Will use the Honda dealership Cerritos for the next Service. More

Customer service was excellent Julie is an amazing customer representative always very knowledgeable and helpful customer representative always very knowledgeable and helpful More

They had great customer service when I had my appointment. I was very satisfied afterwards. appointment. I was very satisfied afterwards. More

My sales person Mazen Abdeh and finance person were good, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, moved it across the street Sunday, and to my daughters preschool Monday where it broke down apparently now from a bad battery. Even after buying the extended warranty and service both roadside assistance and service center wouldn't do anything to help. Saying the certified preowned car was over the milage the responded to or that it wasn't in the system. Was finally puti n touch with Kevin Harris by Mazen, who then just said there was nothing they could do to help because I bought the car on a weekend and it wouldn't be processed till end of day Monday at the earliest but if I got the car to tge dealership they would look at it. After 3hrs of going back and forth to all the people on the paperwork I just filled out Saturday and am paying for I called my insurance and they sent a tow truck for the car. More

Value your people that put in the effort to be their best version every day. version every day. More

Megustanel servicio Les doi un 10 porsu servicio es bueno son amables Todos buen actitud bueno son amables Todos buen actitud More

Very prompt, professional and thorough. We had a good experience. Will go back again for sure. We had a good experience. Will go back again for sure. More

The actual service performed on my vehicle was top quality. The customer service was pretty nonchalant. And the time given as a completed time went over by 1 hour plus. Just acknowledgement that it wi quality. The customer service was pretty nonchalant. And the time given as a completed time went over by 1 hour plus. Just acknowledgement that it will take a little longer would have been good. More

Very friendly and not there to sale service u don’t need. They make sure ur car it’s cleaner than left it with them. They make sure ur car it’s cleaner than left it with them. More

It was a great. Thank you Michael Vasquez. Everything was done as planned, expected, on time. Thank you Michael Vasquez. Everything was done as planned, expected, on time. More