Norm Reeves Honda Superstore Cerritos - Service Center

The customer service is always great and the advisors are very helpful. The service is efficient and timely and I appreciate the feedback that the advisors provide to ensure I’m aware of any possible concern very helpful. The service is efficient and timely and I appreciate the feedback that the advisors provide to ensure I’m aware of any possible concerns and keep up with my car’s maintenance. I really appreciate the help from the service advisor Ruben Marquez he made sure my car was taken care of and was very kind. More

Everyone I spoke to was friendly and courteous. Except for the fact that my my parts were not in stock even though I went through a gazillion. Phone calls and reminders to show app at a certain tim Except for the fact that my my parts were not in stock even though I went through a gazillion. Phone calls and reminders to show app at a certain time. I paid for an Uber to and from the place to only to find out that my vehicle was not repaired. And that my airbag can still kill me. More

The service advisor Joseph is the worst advisor ever. He was very rude and condescending and did not want to help. He tried to make us feel stupid, didn’t care about the customer and he needs training or He was very rude and condescending and did not want to help. He tried to make us feel stupid, didn’t care about the customer and he needs training or change fields. More

My family and I have been purchasing our vehicles from Norm Reeves Honda, Cerritos since 1997 Norm Reeves Honda, Cerritos since 1997 More

It was an amazing easy process, very happy with this dealership they really took care of us dealership they really took care of us More

Norm Reeves in Cerritos has been in town forever, but I've never used their service. I had some warranty work done on my 2023 RTL-E Ridgeline and I honestly thought it would take all day long. The job to I've never used their service. I had some warranty work done on my 2023 RTL-E Ridgeline and I honestly thought it would take all day long. The job took 1 hour and I was surprised and glad I had my vehicle back. A+++ service More

i bring mg car before 10am(appointment) and they said that it will be done around 3 pm for change oil and recall. so i wait/ around 2pm, i ask the guy how much time do i need to wait.. and when he check that it will be done around 3 pm for change oil and recall. so i wait/ around 2pm, i ask the guy how much time do i need to wait.. and when he check in his computer they are not doing anything yet and he told me that it will be done until closing.. so i decided to full out my car after oil change.. what i waste of time..for sure im not going back for service😩 More

This dealer is so slow. I had to remove my car because take so long an oil change I had to remove my car because take so long an oil change More

Excellent job done on the car. Will use the Honda dealership Cerritos for the next Service. Will use the Honda dealership Cerritos for the next Service. More

Customer service was excellent Julie is an amazing customer representative always very knowledgeable and helpful customer representative always very knowledgeable and helpful More