Norm Reeves Honda Superstore Cerritos - Service Center

Best customer service A notable employee, Jerry, helped me through the aftermath of buying my car. Whenever I presented a question he was either ready with an answer or was A notable employee, Jerry, helped me through the aftermath of buying my car. Whenever I presented a question he was either ready with an answer or was ready to search for an answer. He’s a very nice and wonderful person. This Honda center is great because of people like Jerry. More

made mistake by taking wife CRV to nearby Honda Dealer. I bought my wife a new 2014 CRV EX , got a good deal , finance rate was low then and service is excellent . A few years passed and its now 5 yrs old I bought my wife a new 2014 CRV EX , got a good deal , finance rate was low then and service is excellent . A few years passed and its now 5 yrs old with only 26K on odometer . we live in Gardena and took it to this Honda dealership because I didn't want to drive to Cerritos for an oil change. My mistake I didn't have time to wash CRV much, but since it was filthy so , " dealer" thinks a slob owns this car and dirty car to a mechanic usually means don't need to be careful of car when rotating tires. well I saw that all 4 rims was scratched up ,my wife knows every area of her vehicle ,it wasn't there when we take it to Norm Reeves. and there is not a single dent or scratch in this vehicle except for the free scratches Gardena Honda gave us. NOT making mistake again , WE WILL ALWAYS TAKE TO NORM REEVES Cerritos, CA. save yourself a headache people take the maintenance to the place you got it from.... see you guys soon..and yes my next vehicle will be a Norm Reeves Honda. More

Purchase Best service ever 🎊 Francisco is the best seller man he explain everything in a way you don’t miss any detail and make you recommend him to friends a Best service ever 🎊 Francisco is the best seller man he explain everything in a way you don’t miss any detail and make you recommend him to friends and family He’s the best and thanks Honda of Cerritos for having the biggest inventory More

Certified Honda Accord I brought a certified 2015 Honda Accord Ex Coupe and I been calling the service managers since December 2018 and still haven’t got a call back I also I brought a certified 2015 Honda Accord Ex Coupe and I been calling the service managers since December 2018 and still haven’t got a call back I also I had my sales guys Roberto to email them in January 2019 to call me never got a call back this is very poor service to me I feel that when I came in December 2018 for my first free oil change that’s all I should of been coming for they said I needed filters one inside the car and one outside I thought when you Certify a car this should of been done then I don’t drive much I just brought this car July 31 2018 I had to spend $155 and some change I’m not happy at all I been trying to contact service managers and I’m not getting not call backs I will be contacting BBB as well because after spending over 16,000 I get this kind of service wow is all I can say More

Outstanding customer service I recently purchased a car and had amazing customer service. Not only was he very professional but extremely friendly and helpful! Martin has been by I recently purchased a car and had amazing customer service. Not only was he very professional but extremely friendly and helpful! Martin has been by far the best car salesmen I’ve dealt with. He went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions but in no way was pushy. I would highly recommend Cerritos Honda! More

They work with your budget. I was blessed with a good car agent. I could ask for more. She such an awesome 👏 person. I will definitely recommend her to friends. I was blessed with a good car agent. I could ask for more. She such an awesome 👏 person. I will definitely recommend her to friends. More

Excellence in pleasing customers Had a problem with the vehicle accessory pricing but I salute her on how she found a way to resolve the issue. She never stopped assisting me the enti Had a problem with the vehicle accessory pricing but I salute her on how she found a way to resolve the issue. She never stopped assisting me the entire time I was at the dealership. She listened and did her best taking care of all my concerns. I would say that Honda is very lucky to have an employee like her and she deserves more. More

Excellent customer service Really needed a car because my family and I got into a car accident and we went to the one in buena park, but their customer service was horrible. No Really needed a car because my family and I got into a car accident and we went to the one in buena park, but their customer service was horrible. No one even approached us and asked us if we needed help. So we then decided to come here, and right when we got out of our car, Michael approached us and assisted us with picking which car was best for us. We got our car within maybe 2-3 hours. Michael was great and was really helpful! Would definitely come back here. More

Personalized Customer Service I bought my Honda Fit from them back in 2011. I always take my car to them for oil change, repairs,everything...in all this years I only felt uncomfor I bought my Honda Fit from them back in 2011. I always take my car to them for oil change, repairs,everything...in all this years I only felt uncomfortable once, the person who help me to check out was rude, and very unprofessional and honestly I felt sad, because It was always a good experience to come here to get my repairs done, and this never happen before it never happen before...Fortunately this was a one time thing. I keep coming back for my services, and all the employees are very genuine wanting to help and make the best out your visit. Thank you Tomas Arreola, More