Norm Reeves Honda Superstore Cerritos - Service Center

i loved the service at Norm Reeves Honda. Trevor was an amazing service advisor with excellent product knowledge and had the best customer service Trevor was an amazing service advisor with excellent product knowledge and had the best customer service More

Attentive service advisors and a pleasant waiting area. They Resolve problems very professionally and promptly They Resolve problems very professionally and promptly More

Not followed up with issues addressed after service on October 28, 2023. I called after picking up the vehicle, represtative never called back. October 28, 2023. I called after picking up the vehicle, represtative never called back. More

Excellent customer service😊 highly recommended to friends and family 😊 very good place to get a brand new car friends and family 😊 very good place to get a brand new car More

Everything was pleasant and polite with Honda Personnel greeting me when I first arrived/drove up with how can I help you and are you working with someone. greeting me when I first arrived/drove up with how can I help you and are you working with someone. More

My monthly payments are WAY to high for the HRV I got. Servicing my car was great though. Servicing my car was great though. More

I was not alerted when my car was finished and they were in the still of closing the waiting area with me still inside. Aaron, the person who was assigned to help me, seemed dismissive of my concerns. I do in the still of closing the waiting area with me still inside. Aaron, the person who was assigned to help me, seemed dismissive of my concerns. I do appreciate that it was a speedy a process as I did not have to wait long, but the mechanics left trash and my belongings from the glove compartment on the passenger side floor. There was also greasy fingertips all around the inside and outside of my vehicle. I understand I had a late appointment and they were trying to finish before closing, but I did not appreciate my things being touched and left on the floor. Next time, I will ask for someone else other than Aaron to help me, or I will go somewhere else to have my car serviced. More

Very good service. The gentleman was very nice and helpful! Overall a lovely experience if I do say so. The gentleman was very nice and helpful! Overall a lovely experience if I do say so. More

Good service and helpful , people are nice and helpful, I’m very grateful toHonda care I’m very grateful toHonda care More

They are friendly and I usually do not have to wait very long for my car long for my car More