Norm Reeves Honda Superstore Cerritos - Service Center

The actual service performed on my vehicle was top quality. The customer service was pretty nonchalant. And the time given as a completed time went over by 1 hour plus. Just acknowledgement that it wi quality. The customer service was pretty nonchalant. And the time given as a completed time went over by 1 hour plus. Just acknowledgement that it will take a little longer would have been good. More

My sales person Mazen Abdeh and finance person were good, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, moved it across the street Sunday, and to my daughters preschool Monday where it broke down apparently now from a bad battery. Even after buying the extended warranty and service both roadside assistance and service center wouldn't do anything to help. Saying the certified preowned car was over the milage the responded to or that it wasn't in the system. Was finally puti n touch with Kevin Harris by Mazen, who then just said there was nothing they could do to help because I bought the car on a weekend and it wouldn't be processed till end of day Monday at the earliest but if I got the car to tge dealership they would look at it. After 3hrs of going back and forth to all the people on the paperwork I just filled out Saturday and am paying for I called my insurance and they sent a tow truck for the car. More

Very friendly and not there to sale service u don’t need. They make sure ur car it’s cleaner than left it with them. They make sure ur car it’s cleaner than left it with them. More

It was a great. Thank you Michael Vasquez. Everything was done as planned, expected, on time. Thank you Michael Vasquez. Everything was done as planned, expected, on time. More

I love you guys I come from Victorville California just to get my car service, do you know how many Honda dealership I pass to get to you guys that should tell you how your service department is , so once to get my car service, do you know how many Honda dealership I pass to get to you guys that should tell you how your service department is , so once again thank you for such great service. Deneen Hedgeman More

Thank you for A very good job today I am very proud of the work you did the work you did More

Once the part was located, NR was able to quickly schedule and install the windshield. Texting updates along the way. schedule and install the windshield. Texting updates along the way. More

Great customer service, professional and sincere. I have brought my cars here for years. Thanh is awesome, always helpful and nice. I have brought my cars here for years. Thanh is awesome, always helpful and nice. More

Nice dealer and Excelent costumer service I would like to say thank you to Aaron say thank you to Aaron More