Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,450 Reviews
Call Service Center (562) 888-5100

2,450 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
December 21, 2023

Very professional, met the expected experience. Informative helpers. Fast. Effective. Easy appointment. Clean environment, perfect communication. Excellent work. More

by Italymendez93
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to have surpassed expectations during your time with us.

December 21, 2023

Service agent responding to my needs quickly. There service agent/advisor expressed to me what areas need to be worked on. More

by Odona39
Recommend Dealer
Yes
Report | Print
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're glad to know that you had a 5-star experience with us.

December 20, 2023

I got $2400 in repairs for several things. This was the second visit since getting a new master key. my trunk and panic button still don't work. My service advisor said to bring it back and th More

by bluefile22
Recommend Dealer
Yes
Report | Print
December 20, 2023

Great Amazing I went in for multiple services and the vehicle was completed at the approximately time that was given. Vehicles alignment was great More

by Martin4335
Recommend Dealer
Yes
Report | Print
December 20, 2023

Anthony was fabulous. Explained everything to me. Got my car done on time and gave me excellent service. I really trust I got the best service and feel very safe with my c More

by Melloyellow117
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
December 20, 2023

Getting expensive everytime i come If i need to change air filter cabin filter so you will charge parts plus $100 labor at least More

by michael300384
Recommend Dealer
No
Report | Print
December 20, 2023

The service was great. The staff was friendly. Staff was open to answering all questions and concerns I had. More

by luciacervantes_125
Recommend Dealer
Yes
Employees Worked With
Ramiro
Report | Print
December 20, 2023

Very bad. I was lied upon. No work has been done on my car. I left my car for repairs but no one worked on my car. Manny lied that the issue has been fixed but More

by laurencesgo
Recommend Dealer
No
Employees Worked With
Manny
Report | Print
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Hello Lauren. We’re very saddened to hear that your experience with us was anything less than great. We would appreciate the chance to discuss your experience with our service department further. At your earliest convenience, please contact us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 19, 2023

Great, he took his time and also took care of my brakes, which were bad! More

by eljefe_52
Recommend Dealer
Yes
Report | Print
Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're delighted to hear about your positive experience, and we're always here to ensure your vehicle is in top-notch condition. Safe travels!

December 18, 2023

Plenty of seating for those that wait. Manny Sanchez was the person that assisted me & I rate him a 5 for excellent. Plenty of seating for those that wait & vending machines for snacks. Ea More

by Myhouse911
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he was definitely detailed & kept me posted.
Report | Print
Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear Manny provided excellent service. We appreciate your feedback and look forward to serving you efficiently in the future. Safe travels!

1
...
195
196
197
...
245