Norm Reeves Honda Superstore Cerritos - Service Center

Service is always great, but this time, i wasn't updated by my representative. It took 30 mins after the vehicle was ready text, to get my car back. I know i didn't set an appointment, but 6 hrs to be told by my representative. It took 30 mins after the vehicle was ready text, to get my car back. I know i didn't set an appointment, but 6 hrs to be told nothing is wrong with my vehicle didn't make sense to me. More

I have had a better experiences elsewhere. Service department was great , customer service was so so with the manager . I think his name was Kevin Service department was great , customer service was so so with the manager . I think his name was Kevin More

She is always helpful and nice! Julie is always making sure we are up to date on our services and answers all my questions! Julie is always making sure we are up to date on our services and answers all my questions! More

Buen servicio! ! Y muy buen trato la recomiendo ampliamente. Siempre levo mi carro al ervicio en este lugar. ! Y muy buen trato la recomiendo ampliamente. Siempre levo mi carro al ervicio en este lugar. More

Service advisor who helped me was fast to help me and help me with my concerns help me with my concerns More

Always friendly, reliable service. Great service, Honda parts, and continued communication throughout repair or service process. Great service, Honda parts, and continued communication throughout repair or service process. More

Punctual and efficient I drive 25 miles because Juan is so good. Juan is outstanding. so good. Juan is outstanding. More

Customer service was great, needed an oil change but procrastinated in making an appointment. They contacted me and we made an appointment, which was so convenient for me. Got right in when I pulled i procrastinated in making an appointment. They contacted me and we made an appointment, which was so convenient for me. Got right in when I pulled in the dealership. Joseph Vargas helped me, he was very kind and professional. He recommended what my car needed and was very detailed in explaining what it was. No pressure in trying to get me to do more than I could at the time. I trusted his recommendations. He kept me informed of my car’s progress. More

Great experience, excellent customer service. Rapid turnaround. Overall experience was great! The only downside is that this dealer does not offer ride services i.e Uber, lift: Rapid turnaround. Overall experience was great! The only downside is that this dealer does not offer ride services i.e Uber, lift: More

Very bad service if I don’t go with their recommendations I get xxxxed or take another appointment I get xxxxed or take another appointment More