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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,458 Reviews
Call Service Center (562) 888-5100

2,458 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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May 11, 2025

There’s a reason I’ve been using this dealership for over five years. My service advisor is knowledgeable, friendly and helpful. The service department does quality work More

by Ray8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas, service advisor
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five years (and counting!) is the best compliment—we’re honored to be your go-to dealership. We’ll keep delivering knowledgeable, friendly service and top-quality work for many more miles together. Thank you!

May 11, 2025

Servicing my car is simple and fast with great friendly nice service from Honda employees More

by anthonycruz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Quick, simple, and friendly—that’s exactly how servicing should feel. Thank you for recognizing our team’s commitment to smooth, efficient care. We look forward to keeping your Honda in peak shape!

May 10, 2025

the service & advisor are very helpful and professionals & I will recommend this store to my friends & relatives More

by joieigbauutista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a wonderful recommendation—thank you for trusting us with your referrals! We’re thrilled our team could provide the professional, helpful service you deserve. Can’t wait to welcome your friends and family next time!

May 10, 2025

Service was fast and staff waa helpful. I do wish that complimentary services such as car wash and rides were offered. More

by aleejeandruchic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you so much for sharing your honest thoughts about your recent visit. Reviews like yours help us consistently strive for an excellent customer experience and we take these comments to heart.

May 10, 2025

Excellent customer service Always very helpful Very friendly and informative need more employees like her More

by Judy
Recommend Dealer
Yes
Employees Worked With
Julie
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your shout-out to our superstar team member truly warms our hearts! We agree—she’s one of a kind. We’ll pass along your praise and strive to keep that friendly, informative spirit alive every day.

May 10, 2025

It's always great service when I take my car. Great costumer service all personal Thank you for keeping me safe More

by mrcdsserrano
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember.
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your continued business and kind review! We strive to deliver excellent service that keeps customers coming back, and it sounds like we're achieving that goal. Thank you!

May 10, 2025

The service and professionalism was amazing and I will keep coming back to this service center! More

by Jksaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five-star service from start to finish—that’s our goal, and we’re overjoyed to hear we succeeded! We can’t wait to see you back at our service center soon. Safe travels until then!

May 10, 2025

Javier was very polite and professional. He made sure I got the bedt deal for my battery replacement. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Javier is always professional with his recommendations! Thank you for shouting him out. If you need anything else, please don't hesitate to contact us or check out our online service scheduler.

May 08, 2025

Working with Julie to keep my car running was great ,she is very knowledgeable in car maintenance. More

by amric96
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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May 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

If knowledge were a superpower, Julie would be unstoppable. She'll appreciate this review for sure! Thank you so much for sharing your experience, and the next time you need Julie's knowledge, you know where to find us.

May 08, 2025

So far so good with Leo LAZCANO’s help For all the need of my pilot More

by ellisbernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Ellis. We're glad that Leo has been able to help you with your Honda Pilot. If you're enjoying your experience, we'd love it if you could update your rating to reflect that, and if you need anything else, don't hesitate to reach out to us.

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