Norm Reeves Honda Superstore Cerritos - Service Center

Mechanic messed up my hood springs , they were nocked down and just left like that , very unprofessional. Will go back Tom Carson Honda down and just left like that , very unprofessional. Will go back Tom Carson Honda More

I waiting about almost 5 hours to get the recall with an appointment, everything you need to pay for the refreshments. Only positive was the comfortable seats to wait! appointment, everything you need to pay for the refreshments. Only positive was the comfortable seats to wait! More

Never an appointment usually in and out in a couple of hours. All are polite and courteous and helpful. hours. All are polite and courteous and helpful. More

This is my first time bringing my car to get service and this wont be my last thanks to the great customer service that was provided by Oscar Ortega. He is a great service advisor making sure to go into det this wont be my last thanks to the great customer service that was provided by Oscar Ortega. He is a great service advisor making sure to go into detail on what was done to the car making sure you leave with a piece of mind. Till nextime 10/10 on my book. More

Miguel was professional and explained everything well to me. The repair was quick and I truly appreciated the loaner car. me. The repair was quick and I truly appreciated the loaner car. More

My first time at your service department. Experience was ok. I have 2 Hondas. I asked my advisor about when I would need to bring in the new prologue as I wasn’t sure what regulars services a Experience was ok. I have 2 Hondas. I asked my advisor about when I would need to bring in the new prologue as I wasn’t sure what regulars services are needed for an EV. He replied he had never services a Prologue and didn’t know-sorry.. I said I guess I will figure it out. I guess as an Advisor I would have expected to say let me check can I get back to you. But he was satisfied with me figuring out. More

Always nice and friendly. They complete all services needed and my truck runs great! I have confidence that they did all the work that was necessary and required! They complete all services needed and my truck runs great! I have confidence that they did all the work that was necessary and required! More

The dealers was able to schedule a visit on the same day and took care rear brakes in 2 hours. Great service all around from beginning to end. and took care rear brakes in 2 hours. Great service all around from beginning to end. More

Courteous and know what they are doing. Keep up the great service. Thank you Juli Keep up the great service. Thank you Juli More

Great customer service and location. Much appreciated taking care of my car and my car service needs. Much appreciated taking care of my car and my car service needs. More