Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,450 Reviews

2,450 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
July 05, 2025

Service was great and fast And the service advisor took his time to explain any questions we had More

by xdanielgarciax
Recommend Dealer
Yes
Employees Worked With
IDR
July 05, 2025

It was the free service for buying a new car. Efficient and free. Done at promised time More

by tjentai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
July 05, 2025

Had an excellent experience every one was very helpful courteous very pleasant and service was quick More

by jermonem519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
July 03, 2025

Miguel Cabrera took good care of me, he has great customer service skills and the service work was done in a timely manner. More

by Macpadilla662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Wong
Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Miguel will be so pleased to hear he's earned your 5-star seal of approval! It's nice to hear he could deliver timely service with a smile. That's his M.O. Thank you so much, and please feel free to request Miguel next time.

July 02, 2025

Great service from Julie very thorough and always helpful very fast service always friendly and always recommends the rite” fixes” for my Honda very satisfied I won’t. I won’t go anywhere else More

by 777ichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Julie sends her thanks for your kind words! 👍 She’s all about the right fix at lightning speed—glad you’re very satisfied and won’t go anywhere else!

July 01, 2025

Great fast service, will continue to do business at Norm Reves Honda in Cerritos California More

by jorgeocha2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and services
Jul 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for shouting out our fast service, Jorge! We love keeping things moving quickly and can’t wait to welcome you back for more speedy service.

July 01, 2025

Bad service. Oscar advised of a possible oil leak upon bringing it in however never called me back regarding it. He asked if I wanted the mechanic to look into an More

by rompe66519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we're sorry to hear you were disappointed by your recent experience. Your loyalty over the years means a lot to us, and we'd like to discuss what happened and how we can regain your trust. Please reach out to me at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 01, 2025

Easy to schedule appointment. Honored online price. No pressure to add additional service. Excellent service provided. More

by porrhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're happy you had an easy breezy service experience with our team. That's how we like it! Thanks for the 5-star rating, and feel free to check out our service specials next time.

July 01, 2025

I brought my Accord into Norm Reeves Honda for quick service and was genuinely impressed by the efficiency and professionalism of the team. From the moment I arrived, the staff was courteous, knowledgea More

by jerrycuevas0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service George Raygoza
Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jerry, hearing you were impressed by George’s professionalism makes our day! 🙌 We’re committed to efficient, courteous service. See you next time!

June 29, 2025

Found the issue with low tire pressure light. With in the service tech also found issue with ac unit. Refrigerant was refilled and part was fixed which I was informed was still under warrant More

by lizettr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Jun 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review! It’s awesome to send you home with cool air and peace of mind. Drive happy and enjoy that fully functional ride!

1
...