Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,208 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
This dealership makes their customers feel so comfortable leaving there car in very good hands. leaving there car in very good hands. More
It was very good experience, nice people the service is good and fast. The waiting area is large enough. good and fast. The waiting area is large enough. More
Everything was done in a professional and courteous manner. Julie Canales was very helpful throughout the whole process. She informed me of the process that was going to be used to fix my car, and she manner. Julie Canales was very helpful throughout the whole process. She informed me of the process that was going to be used to fix my car, and she patiently answered any questions I had. More
After I declined the services that they recommended which was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like he wanted to get me out of the service department quickly since I wasn’t purchasing any service but I did still pay my 189.00 inspection fee. More
No customer’s appreciation, customer treated as 3rd world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed More
Had my first oil change supposedly they were going to rotate the tires and they definitely did NOT rotate the tires . how can they Expect to have loyal customers when their technician aren’t doing what rotate the tires and they definitely did NOT rotate the tires . how can they Expect to have loyal customers when their technician aren’t doing what they’re supposed to. More