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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,261 Reviews

2,261 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 08, 2025

I had the most pleasant experience buying this car. Everyone from the sale person, to the finance person were helpful & amazing. I would anytime go back there More

by simonastacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Piele, Peter Balint
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April 08, 2025

Michael Barr was great with his customer service those youngsters should take notes.. This is my 3rd time there and he was the only one who gave great customer service. More

by breeees23171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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April 08, 2025

Great communication and customer service all around. Friendly advisor. Kept up communication throughout the entire service process More

by Mishaelchiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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April 07, 2025

I love the service. I get all the time at this location. Good and timely service. More

by omiranda68286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ortega
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Apr 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! It’s wonderful that you appreciate the timely service we strive to deliver every time you visit. Our team is committed to keeping your vehicle in top shape. Think of our Maintenance Minder as one of the ways we can help add convenience to your driving life. We’re excited to serve you again next time!

April 06, 2025

Excelente servicio y buena atención con mi vehículo, la persona que me atendió muy amable y respetuoso aclaró mis dudas en tiempo prudente. More

by baad_boy1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Peña
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Apr 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

¡Hola! Muchas gracias por compartir tu experiencia. Nos alegra saber que recibiste una atención tan amable y respetuosa, y que todas tus dudas fueron aclaradas de manera oportuna. En Norm Reeves Honda Cerritos, nos esforzamos por ofrecer un servicio excepcional que haga sentir a nuestros clientes como en casa. ¡Esperamos verte pronto de nuevo!

April 04, 2025

Good interaction and communication on issues that nneded to be addressed during this service period More

by ROBNKRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike barr
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Apr 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re happy to know that our team’s clear communication and attention to detail made your service visit a positive one. Whether it’s through personalized care or our convenient online service scheduling, we’re here to ensure that every detail is addressed. Thank you!

April 04, 2025

A great service. The representative, Jonathan, is very helpful and attentive. Comfortable waiting area. All staff members are polite. More

by anitalchinggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Apr 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We’re so pleased to hear that Jonathan’s helpful and attentive service, along with our comfortable waiting area and polite staff, made your visit a great one. We truly appreciate your feedback and look forward to welcoming you back to Norm Reeves Honda Cerritos.

April 03, 2025

The dealership personnel are very friendly. The dealership is always clean. The personnel are always letting people know when they’re cars are ready. More

by RosaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Rosa. We’re thrilled to hear that our friendly team and consistently clean dealership make you feel welcome and well-informed throughout your visit. We’re dedicated to keeping you updated on your car’s progress so you can enjoy a smooth experience every time.

April 02, 2025

Really good experience on the overall with representative technician, very professional and fast service. Thank you 😊 More

by Rafael4374@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's nice to hear! We're pleased our team gave you the supportive experience you deserve. The next time you need service, we hope you'll consider us again, and you're welcome to request an appointment online whenever you need it. Many thanks!

April 02, 2025

I had a great service from Daniel Montoya He helped me get a great deal and to say his aditude was excelent i will be returnig in the future and more More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Carmen. Daniel truly is a wonderful person with a great attitude! Thanks for sharing your kind words, and if you want to visit us for service again, please check out our specials to see if there's one that fits your needs.

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