Norm Reeves Honda Superstore Cerritos - Service Center

Excellent service Honda fit best vehicle ever had service men on top of care situations .thanks men on top of care situations .thanks More

Great sales service with no time waisting or games . Very professional and follow through on all requests and add ons . Very professional and follow through on all requests and add ons . More

Horrible! !! I had a bad experience and will not go back to this location. I did not even get the work done that was needed since I waited so long ad nothing wa !! I had a bad experience and will not go back to this location. I did not even get the work done that was needed since I waited so long ad nothing was ever done to the car. I even had an appointment and 5 hours later not work was done . More

Extremely Disappointing Experience at Norm Reeves Honda Cerritos I recently had a service appointment to purchase and install 4 tires at Norm Reeves Honda Cerritos, and it was one of the most frustratin Cerritos I recently had a service appointment to purchase and install 4 tires at Norm Reeves Honda Cerritos, and it was one of the most frustrating and disappointing experiences I’ve had. From start to finish, the level of service was subpar, and it left me questioning why I ever chose this dealership in the first place. First, the customer service was abysmal. The staff was unprofessional, with no clear communication about the status of my vehicle. I was left waiting for over two hours without any updates. When I finally spoke to someone, they seemed uninterested in helping and couldn’t provide any clear answers regarding the delay. The worst part of the whole experience was the lack of respect for my time. I had an appointment and arrived on time, but it seemed like my vehicle wasn’t even given priority. It was clear they were overbooked and didn’t care about honoring appointments. I expected much better from a Honda dealership with a reputation like theirs. If you value your time, money, and overall experience, I strongly recommend you avoid this location. More

The Honda service center is very optimized for quick drop offs, the team is very friendly and service-oriented, with offered transportation to home or local amenities within the vicinity, and the lot is alwa offs, the team is very friendly and service-oriented, with offered transportation to home or local amenities within the vicinity, and the lot is always filled with a of variety selections for shoppers, and rest assured the technicians/mechanics do a meticulous job on the services they perform. Thank you to the individuals involved in caring for the Honda Civic as it runs like new, and providing a great experience! More

I went to do my service on my car without an appointment. They were quick and they had great customer service. They were quick and they had great customer service. More

It took more than 3 hours with appointment and the advisor was not friendly. Tks advisor was not friendly. Tks More

Leo was very helpful kind and went above and beyond! My car was done at the time he said when I dropped it off! Definitely will be having him as my advisor from now on My car was done at the time he said when I dropped it off! Definitely will be having him as my advisor from now on More

Service Team is very helpful. Rubén is always a pleasure to deal with. Great customer service! Rubén is always a pleasure to deal with. Great customer service! More

It was a great service I recommend going to do the service there with u guys service there with u guys More