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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,257 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,257 reviews

June 07, 2025

Kim Kelly worked endlessly, and communicated with me constantly. She is the reason I purchased my vehicle. She is caring, kind, and I love her personality. More

by fishingtheriver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2025

Excellent customer service fast friendly quick very nice service quick responsive easy to work with More

by daitran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lan and Ray
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June 06, 2025

Kim was absolutely fantastic! She walked me through every feature of the car with patience and clarity, making sure I felt completely comfortable and confident. Her knowledge and More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2025

Chandika met all my expectations as a salesman. The dealership was very efficient in closing the deal and getting me the CRV Hybrid which I wanted at a good price More

by mohankum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks a ton for sharing your experience. Chandika is thrilled, and we’re so glad you walked away with the CR-V Hybrid you wanted. It was our pleasure to get you taken care of quickly and at a great price. Enjoy the ride, and let us know if there’s anything else we can do!

June 06, 2025

Establishment was clean and well maintained. Friendly staff members available to assist you upon entering the store More

by Erica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex dont know his last name in financing
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Jun 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Erica, thank you for the kind words! We take pride in keeping our showroom spotless and ensuring our team is ready with a smile. It’s wonderful to hear you felt welcomed and well-supported from the moment you walked in. If you ever need anything—whether it’s another vehicle glance or a quick check-in—just give us a shout!

Jun 06, 2025 -

Erica responded

Christy was the real reason we had a great experience. I choose to work with her based off the positive reviews i saw online and loved how friendly and helpful she was throughout the whole process. The car wash was the only thing I wish was done better and a full tank of gas would have been appreciated. But i do understand that it was late and many departments were closed.

June 06, 2025

Jesus and Jose were awesome! It was never high-pressure. They answered all my questions and showed me all the features of the Accord. I was very pleased with the entire proces More

by kellyeckholdt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (Finance) was five stars also!
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June 06, 2025

Both Kash (sales) and Spall (finance) were very professional, and no high pressure was applied. Both were very friendly. My car purchase was a very pleasant experience. More

by sathermr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spall Tanvir
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June 05, 2025

I wasn’t happy with the advisor or the price you proposed. I took my car to another dealer and got a better service price and the advisor was a lot better . More

by Acenday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the advisors name
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Jun 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry that your recent visit didn't meet your expectations. If you'd like to discuss any details, we are here and open to clarifying anything. You can reach out to me using the information below. Thanks Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

June 04, 2025

Tan met my concerns, he has a positive attitude and he addresses any of my that I have More

by tricia.leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Jun 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Tricia, thanks a bunch for shouting out Tan! 🎉 We're thrilled he tackled your concerns with such a sunny attitude. We’ll make sure to give him a high-five for keeping you smiling. If anything else pops up, Tan (and the rest of us) will be ready to jump in!

June 04, 2025

I had the pleasure of working with Christy, and she was absolutely wonderful , I couldn't have asked for a better salesperson. Christy made the entire experience seamless and enjoyable. If you're in the ma More

by Karina M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Karina, it sounds like Christy hit a home run for you. She truly is our MVP when it comes to making car shopping feel effortless! We’re thrilled she made your experience seamless and enjoyable. That being said, we do apologize for the long wait and hope to make your next shine session a bit faster. Thanks for giving Christy a shout-out and for letting us know where we can improve.

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