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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,318 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,318 reviews

June 22, 2025

Clean waiting area and my service advisor is efficient. Very crowded in the line to get service. Overall all is good. More

by baronesslois
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baare (sp)
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five stars and a happy customer? That’s what we like to hear! Thanks for trusting us with your vehicle—we’ll be ready when you need us next.

June 22, 2025

Excellent customer service as per usual. Got my recall fixed and an oil change in great time!! More

by francess36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're thrilled to know you had a great experience with us. If there's ever anything else we can do for you, just give us a call or stop by. We’d love to see you again!

June 21, 2025

We agreed the total price with sale person and by the doing final paperwork with finance department found out sale man charged over 400 hundred dollars different . Upset and not happy with his service un More

by chino_hong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback with us and telling us about your experience. We want to make sure you are totally satisfied with your vehicle purchase, as well as our team's work. Please contact Kevin Harris, Customer Relations Manager, at Kevin.harris@normreeves.com or 562-345-9100 and we'll be happy to work with you further.

June 20, 2025

Excelente trabajo y un trato muy amable con personas que saben lo que están haciendo 👍 More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio de citas y mantenimiento
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Jun 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the kind words and stars! We’re all about keeping things running smoothly—your car and your day.

June 20, 2025

The service there was amazing thanks to George and Jose! ! They were super helpful and I will definitely be back! More

by sebrina.phev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Raygoza
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5 stars and your praise for your team. It was a pleasure working on your vehicle. Hope to welcome you back again soon!

June 20, 2025

The whole sales team is helpful, knowledgeable and professional. My main sales person was KASH. More

by llanomora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Huge thanks for the 5 stars and shoutout for Kash! We take pride in making sure our guests leave happy, and we're so glad you did. Come back and see us anytime—our doors are always open.

June 20, 2025

Starting from Linda Ly the Internet Director to Neal Abolssedgh and Adam Pacheco, they all made me and my family feel like valuable customers. We were treated with respect and very professional. We da e More

by arcigamarisol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s always a good day when we see a 5-star rating like yours! Thank you for taking the time to share your experience. If you ever want to drop by again, we’d be happy to help however we can.

June 20, 2025

Kim was amazing in our car buying process for our daughter. We have never bought a Honda and meeting with her lowered our anxiety of purchasing a car. We typically just order our cars from specific p More

by thoching18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a pleasure it is to see your review! We're proud to be your dealership of choice and are here whenever you need us. Thanks again for the support—it means the world.

June 20, 2025

The service was approved in 2 days noticed and scheduled for the very next day and got fixed. More

by frank.koa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nef
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear our team made sure your car got the care it needed, Frank! What can we do to earn that fifth star from you during your next visit? Contact our team and let us know!

June 20, 2025

I love coming to Honda Cerritos! Your service advisor Jonathan is super nice! I'm also satisfied with the work that your technicians do! More

by Chaz Vesga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero - 5 Stars
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful feedback! Our service team is here to make every visit smooth and stress-free. Looking forward to the next one!

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