Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Genesis of Irving
Irving, TX
81 Reviews
Norm Reeves Genesis Irving has proudly and confidently met the needs of many drivers across Irving, Dallas, and Grand Prairie, TX, for several decades. That's still the case today, as we aim to put you behind the wheel of a thrilling Genesis, offer financial guidance, and expert maintenance and repairs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Latest Reviews
August 02, 2025
Great customer service!
We really felt taken care of and supported in the buying process.
More
by jz
Verified Customer
Verified Customer
Employees Worked With
Patrick
July 30, 2025
I have now taken my car in for service twice to this
dealership and the issues I’ve had with my Genesis were never resolved even though I was charged several thousand dollars. My attempts to contact th
More
by TODD.MAY489
Verified Customer
Verified Customer
Employees Worked With
S. Sullivan
July 28, 2025
This for Sales and Service.
For the record, I have never written a review like this for any company. It was THAT BAD. Also, I have texts and phone records to back all of this up
More
by Andarna
Employees Worked With
Sully, Zubair
Dealership Inventory (144 Vehicles)
Photos
