Nissan of the Bronx - Service Center

Today I have my first service diferent from another dealer e Today was my first service and it was good experience . The service was perfect and on time. I was thinking my bad experience from.another ...deale Today was my first service and it was good experience . The service was perfect and on time. I was thinking my bad experience from.another ...dealer. but today was perfect Hope going to be the same my next visit More

The worst car service ever!!!! This is literally the worst car service ever like the title said. I bought my car at another Nissan dealer but I figured that all Nissan service are t This is literally the worst car service ever like the title said. I bought my car at another Nissan dealer but I figured that all Nissan service are the same. I took my car in for repair at teddy Nissan and they told me that the problem is not covered under the warranty. I took it back to where I bought the car and they said that it covered under the warranty and they don't know why teddy Nissan would say that it is not. I still did not learn from the last experience and now my car had transmission problem and I called to make an appointment with teddy Nissan and told them what exactly is the problem which they wrote on my appointment slip. When the car went in for service, they fixed everything else that was not wrong with the car except the actual problem and charged $1,000 plus.Took the car to the original dealer after the problem persists and they fixed the actual problem but had to replace everything teddy Nissan put it because everything got burned being that they did not fix the major problem before fixing the minor ones. Now I was charged $1,000 again for a job teddy Nissan should have done in the first place. I called the service manager and sent emails but nothing or no one got back to me. I kept going back to them because they are 5 minutes away from me but not any more. I think I am done with Nissan cars period. More

Best in New York state Special thanks to Manny make sure personally my Nissan Pathfinder was running as a brand new car . Teddy Nissan is the best in New York state. Five st Special thanks to Manny make sure personally my Nissan Pathfinder was running as a brand new car . Teddy Nissan is the best in New York state. Five star service More

SERVICE DEPT. Stopped by the service dept. of Teddy Nissan today. I had an appointment for a free "100-point inspection" at 1pm. This offer was from an email I rece Stopped by the service dept. of Teddy Nissan today. I had an appointment for a free "100-point inspection" at 1pm. This offer was from an email I received from them that's valid until the end of the month. Got there on time, left car with service tech. As soon as I sat down with a service advisor I told him I was here for the complimentary inspection. He immediately told me that it's not free and in order to have it done I'd have to pay for an oil change or something else like a wheel alignment, new tires, etc. to receive free inspection. I then mentioned to him I was here because of the email I received that said the 100-point inspection was absolutely free with no strings attached, I even showed him the email with the coupon and confirmation email for the appointment that said the same thing. He then asked if I'd like to pay for an oil change today and then he'd perform inspection... mind you, he did not even check to see if the car needed an oil change! I told him to have a good day and left with my car. When I got home I called service dept. to speak with the manager so I could tell him about my experience/concerns. The young lady who took my call said manager wasn't available and apologized profusely for what had transpired. She said the gentleman who had helped me earlier was wrong and that the 100-point inspection is absolutely free and not dependent on if I was going to have any work done that day. She said the manger of that dept. would call me back in a couple of hours and offered to reschedule an appointment for the inspection. I declined at that moment and told her I'd make up my mind at a later time after I speak with a manager and that I was seriously considering taking my car to be serviced at Central Ave. Nissan even though the car was purchased at Teddy Nissan. I'm still waiting for Teddy Nissan to get back to me. More

Terrible experience Worst customer service I've ever received from a dealership. I went in for my Bluetooth, everybody complains that they can't hear me when I use it, I Worst customer service I've ever received from a dealership. I went in for my Bluetooth, everybody complains that they can't hear me when I use it, I always have to use the speaker phone, I went to the dealership and was told it was a software issue, I called the software people and was told I needed a new mic. I went in took a day off work to get this fixed and was told by the most unprofessional employee Luis hooker that they were not gonna change it because he can still hear it. I explained that nobody can hear me and he said that's too bad it must be your phone. I've changed phones twice and still have the same issue. My friend has a rogue and his Bluetooth sounds clear and loud. I should've stayed with Honda, won't be buying Nissan in the future. More

Ivan and Chris is number one sales managers Awesome service and great customer service for the whole entire team and they all deserve 5 star. Ivan and Chris is the best! By ALFRED BRACY UNITED Awesome service and great customer service for the whole entire team and they all deserve 5 star. Ivan and Chris is the best! By ALFRED BRACY UNITED STATES ARMY VETERAN More

Service department horrendous experience My first and last time in the dealership! I had the worst experience ever !I had a transmission problem with my 2014 nissan altima called the dealers My first and last time in the dealership! I had the worst experience ever !I had a transmission problem with my 2014 nissan altima called the dealership to set an appointment even tho nissan corporate was aware of the problem and told me to take it to the dealership, I worked in the bronx so the closest dealership was teddy Nissan as I got to the service department there was no service advisor they were all chatting making fun of another employee! ! 20 minutes going by and I asked a gentleman by the name of Jonathan Payano this guy needs to be a service lot attendant instead of a service advisor !! Very rude and not professional at all!! He tried to charge me for diagnosis to my car even tho I was already authorized by nissan corporate telling me that this is a different franchise and I had to pay for diagnosis to my car !he told me to speak to an supervisor not even the service manager was around still the kept saying I just got to pay no matter what!! Took my car to Mt favorite dealership in new jersey where they treated the customer with respect and very professional making me feel at home !! Teddy Nissan I will make sure I tell my friends and family they owned 8 nissan not to ever go there !! Ur guys are crooks and incompetent! I will let nissan corporate about this horrible encounter at this place!! Ur guys sucks!! Ladronazos! More