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Nissan of the Bronx - Service Center

Bronx, NY

4.4
817 Reviews

817 Reviews of Nissan of the Bronx - Service Center

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April 04, 2023

Kinda rude didnt really explain stuff like they should every one there that was a customer felt rushed More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Nissan of the Bronx responded

Hi Ken, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (718) 696-6144. We look forward to hearing from you.

April 04, 2023

From the check in process I was dealing with MR walker very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are ver More

by NYHP9THDIVIDION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Nissan of the Bronx responded

Nyhp9thdividion, we are so happy to read such a great review about Bronx Nissan! We do hope we can be of assistance in the future. Take care!

April 02, 2023

The worse experience I ever had at this Nissan dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appoin More

by Omari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Nissan of the Bronx responded

Hello, this is Anthony Cecala from Nissan of the Bronx. Thank you for speaking with me. I'm glad we were able to address and resolve the issue that came up on your last visit. I made sure that we created the My Nissan Rewards account for you as we discussed. If you have any issues or concerns, please feel free to reach out to me and I will be more than happy to assist you in the future. Best Regards Anthony Cecala 718-696-614

April 02, 2023

Addy is always very helpful and knowledgeable, go to her for all my car needs. More

by JRIVERA02187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Apr 21, 2023 -

Nissan of the Bronx responded

Hi Jrivera02187! We're so happy we were able to help you out!

April 01, 2023

Entire experience was positive, informative and quick. Issues I had were Part not in stock and not getting a loaner/rental and having to drive my car with the issue I brought it in for. More

by ERICJOHN72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Apr 21, 2023 -

Nissan of the Bronx responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 01, 2023

He understood the issue and addressed it! Less than 45 mins. Customer service was very welcoming and took care of us asap. More

by CHRISTIANVAL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian , Adilka Vasquez
Apr 21, 2023 -

Nissan of the Bronx responded

Hello Christianval97, thank you; we appreciate your feedback!

March 31, 2023

Everything was good , the break guild change was a bit expensive but I asked Greg to add a on line coupon , he was great More

by JHV357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
April 10, 2021

Ive been going to Teddy Nissan for over 3yrs. These past few visits have gotten worst due to poor management in the service dept. My last visit they warrantied one bulb and charged 60 for the other. After c More

by Anthony quinones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gordon and especially Mario , Jamie Risso
March 20, 2021

If i could give 1 star i would! Ive been a customer of Teddys for years- i dont know what had happen to this place in the last few months but management is BS.  They are now overcharging for lightbulbs wh More

by Disturbed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Management
January 14, 2021

I think for all you customers needing service at Teddy BEWARE. The staff workers who take your car in overnight. Your car will end up on random streets and not in the best care when it comes to having you More

by Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Risso, Steve Cohen
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