817 Reviews of Nissan of the Bronx - Service Center
Kinda rude didnt really explain stuff like they should every one there that was a customer felt rushed every one there that was a customer felt rushed More
From the check in process I was dealing with MR walker very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are ver very professional and kind kept me updated on my car every step of the way my first Nissan purchase I’ll definitely buy another one mechanics are very experienced and check your vehicle from top to bottom More
The worse experience I ever had at this Nissan dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appoin dealership. The person who took care of my oil change was unfriendly and seems unmotivated to work. I waited 2 hours for a oil change I had an appointment for, then I had to go to the garbage area to ask what’s the hold up just to find out my oil charge has been done for some time and my paperwork is just sitting on a desk while the workers joke around about nothing. Then I am told one price, then get charged something different. When I ask the cashier why the price is different, she pointed at a policy for me to read. I asked her why wouldn’t she tell me there is a surcharge for using your debit card, I could of paid cash but I was unaware of my options until my card was charged a different price from what I was told. Her attitude is the reason I will never return to this Nissan dealership and I will advertise to my friends and family this is not the place to go to get customer service. The guys in the garage is one thing, I can understand to a level but the misinformation about my money is unacceptable because she treated me like I was wrong for noticing and questioning the price difference. More
Entire experience was positive, informative and quick. Issues I had were Part not in stock and not getting a loaner/rental and having to drive my car with the issue I brought it in for. Issues I had were Part not in stock and not getting a loaner/rental and having to drive my car with the issue I brought it in for. More
Ive been going to Teddy Nissan for over 3yrs. These past few visits have gotten worst due to poor management in the service dept. My last visit they warrantied one bulb and charged 60 for the other. After c few visits have gotten worst due to poor management in the service dept. My last visit they warrantied one bulb and charged 60 for the other. After complaining to the GM- the price was reduced drastically as the bulb itself was 5.00 Giving them the benefit of the doubt i returned today for an appt for a diagnostic on a noisy suspension I waited over 4hrs for my car to be dispatched to a tech, after that the verdict of my car having a clicking sound was due to swollen lug nuts. The service advisor Gordon never conveyed to me the repairs needed Instead he authorized the tech to change all 20 lug nuts without my consent. When i go to pick up my car i was charged over 268.00 The service reps and dispatcher mario made comments that i was the "crazy guy that always complains/ i didnt have that kind of money to pay"What type of buisness is this?.... very shady tactics and unprofessional attitudes I can tell this buisness has went in the wrong direction when shady tactics has to be used in order to produce the store more revenue. Im sure this place is losing customers daily. Bad buisness More
If i could give 1 star i would! Ive been a customer of Teddys for years- i dont know what had happen to this place in the last few months but management is BS. They are now overcharging for lightbulbs wh Teddys for years- i dont know what had happen to this place in the last few months but management is BS. They are now overcharging for lightbulbs while giving me one under warranty- and charging me for the other at an inflated price. Wait time has been disgusting; just to get inside is a problem. Advisors have no knowledge on cars nor does this so called dispatcher. This place has started to park cars on the sidewalk blocking pedestrian pathways. I seen a women with a babystroller and toddler- walk in the street because there was literally no room for them to pass; this place has gone down the drain. Idk if its money and greed, but this needs to change! Filthy and disgusting staff. More
I think for all you customers needing service at Teddy BEWARE. The staff workers who take your car in overnight. Your car will end up on random streets and not in the best care when it comes to having you BEWARE. The staff workers who take your car in overnight. Your car will end up on random streets and not in the best care when it comes to having your car serviced and in Teddy hands. Your car will end up out on a street abandoned like a divorced broke husband or a dirty wet homeless dog.customers who are waiting at home patiently for their car in repairs think their car is taken good care of unless they find a ticket in the mail to know what goes on when a customer leaves the car in Teddy hands. thank God my warranty was only covering 50 percent because I would have come out 5k out of pocket to find my car in a xxxx street. If it weren't for paperwork of picking up the car and paying the 200 dollar diagnostic fee for when the car was released to me and receiving a ticket that dated from the time Teddy had possession of my car .. Thank you Teddy, I would have not known you caused me a parking ticket. I definitely would not waste not one penny. You guys are Horrible and I expect an apology or someone will be contacting you guys and I want my 200 dollars diagnostic fee back. No customer deserves to get a parking ticket when your car is in service! More