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Nissan of the Bronx - Service Center

Bronx, NY

4.4
817 Reviews

817 Reviews of Nissan of the Bronx - Service Center

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April 19, 2023

The service advisor was very helpful and explained everything my car needed. She kept me updated. More

by DAMI020709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Salcedo, Adilka Vasquez
Apr 23, 2023 -

Nissan of the Bronx responded

Dami020709, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2023

Adilka was outstanding ! Highly recommend you look her up when servicing your car. She is very knowledgeable and is able to explain to you in layman's terms options and pr More

by JSGARCIA470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cecala, Adilka Vasquez
Apr 21, 2023 -

Nissan of the Bronx responded

Thanks for the kind words about our staff here and your visit here to Nissan of the Bronx.

April 18, 2023

10/10 would NOT recommend. When I first got in the car I noticed a sound when i would be on an incline and use the brakes. When I brought my car in they told me the sound was n More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daphne Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Pimentel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Salcedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenton (1 star)
Apr 24, 2023 -

Nissan of the Bronx responded

Grace, we have tried calling you multiple about times this issue and left messages to call us back but they have not been returned. We will always help all of our customers if they have any concerns after purchasing a car with us, but the first step is communication. Please reach back out to us at 718-696-6144 or email acecala@nissanofthebronx.com

April 18, 2023

I went without appointment for oil change and was ready in half hour. Thank you. More

by MARLEEN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG
Apr 21, 2023 -

Nissan of the Bronx responded

Hi Marleen, Glad to here we were able to service your vehicle so quickly. Thanks for the great review.

April 18, 2023

This is my 1st experience since new ownership and it was as I expected. It’s been almost 10 years of service with Nissan. Thanks! More

by CABEY_JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Apr 21, 2023 -

Nissan of the Bronx responded

Cabey_jennifer, we are so pleased you enjoyed your visit to Bronx Nissan!

April 16, 2023

Keith Walker was great. He went above and beyond to provide the best service for my situation. I must say the manager of service was helpful as well. I was very happy with t More

by DOUBLEAA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Nissan of the Bronx responded

Doubleaa69, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

April 16, 2023

At nissan of the bronx my guys always take good care of my taking care of my car and getting me out fast More

by MPJ178681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin cedeno
Apr 21, 2023 -

Nissan of the Bronx responded

Hi Mpj178681! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

April 16, 2023

Service does not return phone calls neither does rental department. Waiting time is ridiculous. Advisors do not communicate with customer. More

by ROZE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Surun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Nissan of the Bronx responded

Hi Roze, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (718) 696-6144 or email acecala@nissanofthebronx.com. We look forward to hearing from you.

April 15, 2023

The attendant that wrote up the workorder was both courteous and professional. The work was done within the estimate given. The actual service was satisfactory. I would definitely use the service cen More

by NEVDL2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name however he was probably Spanish wearing glasses
Apr 18, 2023 -

Nissan of the Bronx responded

Nevdl2014, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2023

She offered great customer service! ! She is my go to person anything about my car More

by BARUTIAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Nissan of the Bronx responded

Barutiaum, we're happy you found our staff to be so supportive during your experience here at Bronx Nissan.

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