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Nissan of the Bronx - Service Center

Bronx, NY

4.4
818 Reviews

818 Reviews of Nissan of the Bronx - Service Center

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May 18, 2023

Too expensive the service area smell I don’t know what chemicals they washing the floors with, but it was not pleasant at all. The person didn’t even ask me why I wasn’t doing the maintenance or just aski More

by YOLANDA.SANCHEZ64
Recommend Dealer
No
Employees Worked With
Grey service area
May 21, 2023 -

Nissan of the Bronx responded

Hi Yolanda, this is Anthony with Nissan of the Bronx. I just called you and sent a text message in regards to your visit. Being that this is your first time stopping by our service center, there are a few things I can clear up in regards to the services we performed. Please call me at 718-696-6144 or email acecala@nissanofthebronx.com. Thank you.

May 18, 2023

Always a pleasure going to Nissan Bronx great staff and good experience all the time More

by ROMARAHALL
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
May 23, 2023 -

Nissan of the Bronx responded

Romarahall, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

May 18, 2023

Worker let you know what's needed to done to your car. Also work on a way to help. More

by TRIP21925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
May 23, 2023 -

Nissan of the Bronx responded

Hi Trip21925, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2023

Ever heard of jiffy lube neither have i lol. Nissan of the Bronx is the way to go..!!!!! More

by LEXIMOR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cecala, Steven Estevez, Adilka Vasquez
May 23, 2023 -

Nissan of the Bronx responded

Leximor28, thank you so much for the positive review!

May 18, 2023

Greg from the service depRt is RELIABLE AND KNOWLEDGEABLE. HE is a person that loves his job. He greets you as soon as he sees you sit. Very attentive and courteous. I wish I had worked with h More

by LIL2810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yassiel Reyes
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Nissan of the Bronx responded

Lil2810, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 17, 2023

It was a very pleasant and clean dealership. Workers were very kind and helpful with everything. More

by LGREENE0583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Nissan of the Bronx responded

Lgreene0583, we are so pleased you enjoyed your visit to Bronx Nissan! We hope to be of service to you again in the future. Best wishes, Bronx Nissan

May 15, 2023

I went in for an oil change was very confused on how the check in process worked. I think it would be helpful to not assume everyone is an existing customer and explain the process. I left my car for hours More

by JASMIN.MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Estevez
May 23, 2023 -

Nissan of the Bronx responded

Jasmin, Thank you for bringing this to our attention. We are always looking for ways to better our service department and your feedback helps us to do that. I called you and left a voicemail and sent a text since I was unable to reach you. If you have any further questions please reach out to us at 718-696-6144 or email acecala@nissanofthebronx.com. Thank you.

May 15, 2023

Everyone was very helpful and nice. I brought my car in for an oil change and they also changed my key battery. More

by YVONNEB_1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Estevez
May 17, 2023 -

Nissan of the Bronx responded

Yvonneb_1416, we're glad you had such a wonderful experience with us!

May 13, 2023

I did not like the service at this location, my car was not fixed for the second time bring my car back. My car was in the shop for two days and there was nothing done to my car. The person helping me cla More

by GEATHERS.LESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Dedona
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Nissan of the Bronx responded

Hi Leslie, this is Anthony with Nissan of the Bronx. Thanks for speaking with me about the issue with the warranty company. As discussed please provide me with the number for your extended warranty and I will try and reach out to them on your behalf. We will do everything in our power to try and make this right.

May 13, 2023

Leslie was great! She made sure my car was in good hands. Only went for an oil change and tire rotation, and it didn’t even take as long as i thought it would. Thank y More

by MELLFERN1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Nissan of the Bronx responded

Mellfern1996, thank you for your kind review; we are happy to pass along your comments to the team here at Bronx Nissan! We hope to see you soon!

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