Back

Nissan of the Bronx - Service Center

Bronx, NY

4.4
819 Reviews

819 Reviews of Nissan of the Bronx - Service Center

Sort by
May 28, 2023

He llevado mi auto en dos oportunidades y no ha sido posible que lo arreglen correctamente, no comprendo cual es la razón si se supone que para eso hacen un diagnostico al inicio, el carro esta igual o More

by CAROLINACORONADO.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adilka Vasquez
Jun 01, 2023 -

Nissan of the Bronx responded

Hola, Carolina, a nuestro gerente le gustaría hablar más con usted sobre este asunto. Comuníquese con nosotros al (718) 696-6144. Esperamos con interés escuchar de usted.

May 27, 2023

I consider the normal wait time for an oil change and the customers before me for a busy day. More

by CRUZ1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walker
May 31, 2023 -

Nissan of the Bronx responded

Cruz1230, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Bronx Nissan

May 27, 2023

Very comfortable. Professional atmosphere. Excellent work. Reasonable pricing. The Wait was reasonable. I will return for new tires. More

by DYOUNGBRONX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Nissan of the Bronx responded

Hi Dyoungbronx! We're so happy we were able to help you out! We hope to see you soon!

May 27, 2023

Only bad part was nobody interduced themselves and the cashier was on face time the whole time while checking me out. Very unprofessional. More

by KUKUSA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cebedo? In service department 5 stars
May 31, 2023 -

Nissan of the Bronx responded

Hello, Thank you for your honest feedback. I'm sorry that this issue came up. Please rest assured that we are addressing this right away. Thank you.

May 27, 2023

Service went well. I sat and waited for my NYS inspection and staff kept me informed. More

by MONIQUERIVERA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 31, 2023 -

Nissan of the Bronx responded

Moniquerivera30, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

I was charged extra for using my debit card it was never like that before. Some of the things I told them about were not serviced on my car. More

by BLOOM.ASHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Estevez
May 29, 2023 -

Nissan of the Bronx responded

As the cost of doing business has significantly increased. We have passed the fee we are charged for credit cards and debit cards to the consumer. We don't mark it up, it is just the cost of it. As many businesses are now doing. If there are still any outstanding issues with the vehicle please speak with us and see when we can take a look at any concerns you may have.

May 26, 2023

They need more training to help the customer out no matter what the situation is More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julitza Balbuca
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Dedona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Allen, Owen Chaikin, Alicia Corporan, Shane Elliot, Carlos Gerda, Richard Essoh Mouahgue
May 29, 2023 -

Nissan of the Bronx responded

Hi Rick, our manager would really like to speak with you more regarding this matter. Please reach out to us at (718) 696-6144 or email acecala@nissanofthebronx.com. We look forward to hearing from you.

May 26, 2023

Leslie was great to work with, very helpful, knowledgeable, and communicated with me throughout my entire service. More

by vinnyg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Nissan of the Bronx responded

Vinnyg33, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 25, 2023

Services was great by Leslie, she was very prompt on assisting me. It was a pleasure. More

by MCARRASQUILLO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Leslie is amazing! Very helpful and knowledgeable. Great with communicating throughout the entire process of service. More

by vinnyg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
64
...