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Nissan of the Bronx - Service Center

Bronx, NY

4.4
819 Reviews

819 Reviews of Nissan of the Bronx - Service Center

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June 02, 2023

They were nice an very respectful and took care of me right away an I am highly appreciated thank you More

by MISHU480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Jun 05, 2023 -

Nissan of the Bronx responded

Mishu480, we are so happy to read such a great review about Bronx Nissan!

June 02, 2023

Leslie my service advisor and Alexis the body shop manager was truly a pleasure working with them, recommend Nissan of the Bronx. Very professional More

by RACHEL.REGALADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Corporan, Adilka Vasquez
Jun 05, 2023 -

Nissan of the Bronx responded

We really appreciate your positive review about your recent experience with us! We hope to see you soon!

June 01, 2023

Service was prompt and didn't have a long wait. I was seen in a timely manner when they opened the gate. I was the second car in line and I was told they should be finished in an hour or an hour an More

by MOM3PLUS8
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Nissan of the Bronx responded

Mom3plus8, thank you for sharing your positive experience at Nissan of the Bronx. We hope you have a great day!

June 01, 2023

The entire team was extremely helpful. Gregg was a wonderful point person. The overall experience was positive although very time consuming. More

by CAMPBELLKENDRA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg and Kenton
Jun 01, 2023 -

CAMPBELLKENDRA39 responded

Pleased overall with the experience

June 01, 2023

The service is great nice people they take care of everything I been with them many years and will continue More

by AJSTYLES4810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg five star
Jun 05, 2023 -

Nissan of the Bronx responded

Hi Ajstyles4810, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2023

Tire rotation was included in the 45k service package I agreed to have performed on my 2018 Rogue. Service was not provided as nobody from the dealership called me to ask for the wheel lock key required to More

by BBLEGESSE727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Lukes - Greg was his first name
Jun 05, 2023 -

Nissan of the Bronx responded

Hi Bruck, this is Anthony with Nissan of the Bronx. I really appreciate your time in speaking with me about the concern with the tire rotation not being done. As we discussed, our technicians have a master wheel lock set that they use for all Nissan wheel locks. We did use it on your vehicle when it was in service and we were able to perform the tire rotation. I'm glad we were able to resolve this issue for you and I appreciate your kind words about us following up on customers concerns as we have always done. Take Care, Anthony Cecala

May 31, 2023

Teddy Nissan on Boston road they employee r unprofessional and the waiting part they would have u in there for hours More

by TRICIABUCHANAN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Simeoli
Jun 05, 2023 -

Nissan of the Bronx responded

Hi Tricia, this is Anthony with Nissan of the Bronx. I called you and left a Voicemail in regards to your visit. I would like to speak to you in more detail about it. I see that you came in on the first day back from a Major Holiday where we were closed the day prior. That factored in to us having double the normal amount of customers we would have on a normal given day which does affect the wait time. Please contact me at 718-696-6144 or email acecala@nissanofthebronx.com. I look forward to hearing from you.

May 31, 2023

Loved it. I will bring my car here to be serviced and I plan to purchase my next car from Jeffery and Julitza too. They are so nice customers were stopping by More

by ISAACBMARINA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julitza Balbuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis in service dept, Chris in rentals and Kevin in sales., Steven Madrid, Adilka Vasquez
Jun 05, 2023 -

Nissan of the Bronx responded

Isaacbmarina7, we're happy you found our staff to be so supportive during your experience here at Bronx Nissan. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 30, 2023

It was a very nice trip and well professional experience with the help of staff More

by BANTONC1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Nissan of the Bronx responded

Bantonc1818, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

May 29, 2023

The Cost for service has skyrocketed. Pickup time for vehicle is not customer friendly. I received better customer service from the old management I could pick up my car after 5:00pm. W More

by DENTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Nissan of the Bronx responded

Hi Dentg, This is Anthony with Nissan of the Bronx. I see you have a few concerns and I would be happy to address all of them for you. Please reach out to me at 718-696-6144 or email acecala@nissanofthebronx.com. Thank you.

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