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Nissan of the Bronx - Service Center

Bronx, NY

4.4
819 Reviews

819 Reviews of Nissan of the Bronx - Service Center

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July 01, 2023

Was waiting for over 8 hours and didn't get any quotes until 7 hours waiting. Was not given any options and next day still have same problem. More

by DONAIDIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adilka Vasquez
Jul 05, 2023 -

Nissan of the Bronx responded

Hi Donaidi, This is Anthony with Nissan. I wanted to speak with you in regards to this visit. From what I understand there was a lot of work that was needed on the car, and it would take a while to perform all of it. Please reach out to me at 718-696-6144 or email acecala@nissanofthebronx.com. I look forward to speaking with you.

Jul 05, 2023 -

DONAIDIG responded

I unferstand the wait . It's not my first time getting service. I still need to return because the ac stop working next day. Need to schedule another appointment for ac. And i'll worry about other work.

July 01, 2023

My biggest critique would be that they need to communicate better and keep us updated More

by BRITESOUL511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and chris, Alicia Corporan, Adilka Vasquez
Jul 05, 2023 -

Nissan of the Bronx responded

Hello Britesoul511, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 30, 2023

They were helpful. Made sure to answer all my questions and concerns. Left happy from there More

by EDWIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Estevez
Jul 03, 2023 -

Nissan of the Bronx responded

Edwin, thank you for your kind words and this wonderful review! We hope to see you soon!

June 30, 2023

The employees were very helpful and professional. The space was clean and welcoming. I was updated at all times during my wait which made it appear like less of a wait. My car is now running well and More

by NEDRAJONES60
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Jul 03, 2023 -

Nissan of the Bronx responded

Nedrajones60, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Jul 03, 2023 -

NEDRAJONES60 responded

Thank you!

June 30, 2023

I have been a buyer/customer for over 12 years. The service is remarkable. -- Luis. The staff are remarkable and respectful. Business is completed in a timely manner. Forgive me that I do not r More

by TSISTERJDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Nissan of the Bronx responded

Tsisterjdt, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2023

Everyone was real professional and the wait time was great. Staff kept on checking up on me to see if I was alright More

by MCGANNMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Nissan of the Bronx responded

Mcgannmatthew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

Service was excellent. Very professional and easy to talk to. Would come back in the future. More

by LEICH94
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Nissan of the Bronx responded

Leich94, we are so happy to read such a great review about Bronx Nissan! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2023

Great customer service and great wait time. I love that the area was maintained clean the entire time and the staff was very pleasant as well. Will definitely be going there again for any of my More

by TLOPEZ1287
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 03, 2023 -

Nissan of the Bronx responded

Tlopez1287, thank you for your kind review; we are happy to pass along your comments to the team here at Bronx Nissan! We hope you have a great day!

June 29, 2023

Her customer service was excellent, answered my questions i asked about the service she said I will need in the future. More

by ROOSEVELTDJACKSON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Corporan, Steven Estevez, Alyah Jimenez, Adilka Vasquez
Jul 03, 2023 -

Nissan of the Bronx responded

Rooseveltdjackson, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 29, 2023

My only complaint is communication with client could be better. Otherwise they did a great job getting my car back on the road. More

by PEATON322
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Corporan, Steven Estevez, Alyah Jimenez, Adilka Vasquez
Jul 03, 2023 -

Nissan of the Bronx responded

Hello Peaton322, we appreciate you taking the time to leave us this feedback. We hope you have a wonderful day!

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