Nissan of Wichita Falls - Service Center

Friendly atmosphere, helpful suggestions, and timely service What else can you ask for? Everyone was welcoming. In comparison to the last visit (although good one), this time, everything went smoothly. The servi What else can you ask for? Everyone was welcoming. In comparison to the last visit (although good one), this time, everything went smoothly. The service guys were very efficient and went over the suggested items this car would need in the future without any pressure. I will be back in April to take care of the brakes service. Way to go!!!!! Thank you for meeting my needs as a customer👍 More

Service Department Very polite and professional. Had me in and out with my oil change within 30 minutes. Also doesn’t try and push unnecessary service on me which I real Very polite and professional. Had me in and out with my oil change within 30 minutes. Also doesn’t try and push unnecessary service on me which I really appreciate. More

Came in for oil change. Very polite and helpful. Took me back to work while they serviced my car. Did a great job and informed me of upcoming tire sale in March. Very polite and helpful. Took me back to work while they serviced my car. Did a great job and informed me of upcoming tire sale in March. More

Quick and personalized I was there on a Thursday about ten am, and did not have a wait for my oil change. The waiting room is in the dealership so is clean and pleasant, no I was there on a Thursday about ten am, and did not have a wait for my oil change. The waiting room is in the dealership so is clean and pleasant, no oil or exhaust smells, important with my chemical sensitivities. I always come here to get my leased Nissan serviced. They have all my records so I don't have to worry that I'm getting the right oil, missing a tire rotation or periodic service. Their prices seem reasonable and service is friendly and professional. More

Oil change: friendly, fast, & thorough Very positive environment. Good service & affordable. I was surprised on how fast the service was. I also liked the waiting room & water coffee & sn Very positive environment. Good service & affordable. I was surprised on how fast the service was. I also liked the waiting room & water coffee & snacks there as well. More

Great Customer Service Lately I've been having multiple random problems with my car. Whenever I pull up to the service center, Dayton greets me with a smile and asks what I Lately I've been having multiple random problems with my car. Whenever I pull up to the service center, Dayton greets me with a smile and asks what I need(if he doesnt already know). I'm usually in and out in a short period of time and the problem is usually fixed. And if it isn't, Dayton gets me in another vehicle to go on about my day. I appreciate his great customer service...it's hard to find these days.SN:The rest of the staff is friendly as well. More

Fast and friendly This was my first time going to the dealership for an oil change. It was an awesome experience. I will definitely do it again. Thanks. 😁 This was my first time going to the dealership for an oil change. It was an awesome experience. I will definitely do it again. Thanks. 😁 More

Problem not fixed Took my Infiniti to fix airbag light. Had to ask for shuttle to take me home. Waited four hours, only to find out they couldn't fix my car. Shuttle ne Took my Infiniti to fix airbag light. Had to ask for shuttle to take me home. Waited four hours, only to find out they couldn't fix my car. Shuttle never came back to pick me up. Dissatisfied. More

Professional service Service was preformed in a professional and timely manner. I was updated on problem and how it would be corrected plus total cost of repairs. Service was preformed in a professional and timely manner. I was updated on problem and how it would be corrected plus total cost of repairs. More

Had to wait on parts to fix my window Ryan called to say some of my parts came in and he’d let me know when the rest were here. Ryan kept me updated on my parts and got my car in and out q Ryan called to say some of my parts came in and he’d let me know when the rest were here. Ryan kept me updated on my parts and got my car in and out quickly. Was very professional and courteous. More