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Nissan of White Plains

White Plains, NY

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rated
241 Reviews
Nissan of White Plains, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Westchester County Nissan dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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500 Tarrytown rd

White Plains, NY

10607

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Showing 241 reviews

July 09, 2016

No clue The service sept at WP Nissan is clueless. They have no idea how to inform customers and waste your time and money. I would watch a YouTube video an More

by Me12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pamela Ray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2016 -

Nissan of White Plains responded

Hello, My name is Tara Schwartz and I'm the Customer Relations Manager here at White Plains Nissan. I am sorry to hear that you did not have a truly exceptional experience while you were here. I would like to address your concerns and resolve any outstanding issues if there are any. What would be the best contact number that I can reach you at? Again, I do apologize about your experience and look forward to speaking with you.

Jul 16, 2016 -

Nissan of White Plains responded

Good Morning, My name is Stan Mankovsky. I would very much like to hear from you. I am the General Manger of White Plains Nissan and your experience is very important to me. Unfortunately because your name is not on this complaint I cannot see any records to see what happened. You do not have to deal with anyone but myself moving forward. As for the Mitaro days, we purchased the store from Mitaros in October of 2014, and to date have tripled the business in sales and service, and that is not due to bad experiences. As a matter of fact our Service CSI is by far the highest it has been at this store in the last 22 years. This is because we care and we do take care of our customers. I'm not saying you did not have a bad experience, all I am saying is how we can move forward and make this right. Would love to hear from you. My direct line is 914-752-2222 or my email is StanMankovsky@NissanWP.com. I'm available all next week to meet if you select to contact me. Sincerely Stan

Jul 16, 2016 -

Me12345 responded

Thanks for reaching out. Nothing to really talk about and I'm not interested in giving you my number, because then I get 10 calls from salespeople looking to get me in another Nissan, which is not happening. My post from 7/8 titled "continuing bad experience". Should tell you everything you need to know. I wanted a receipt because when I do return the car, IF the recalls weren't done (which I suspect), I can show them the receipt. It's just really bad business. The lease is up soon and I will do what I did with my last Nissan, trade it in to a Chevy dealer and get a good car and good service. I had five Nissan from WP and sold another four to friends, but that was during the Mitaro days. Those days are gone. Thanks

July 07, 2016

Complete Satisfaction&Extraordinary Customer Service I wanted to take the time to write about my experience with Luis Charleswell ! He was my salesperson that I worked with at White Plains Nissan. He wen More

by nick57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Charleswell
July 03, 2016

Good experience Mahari was polite knowledgable and knew how to communicate with me without losing patience. Im a guy that doesn't know too much about cars. I'd fully More

by Knarfus111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahari Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2016

Very good service The dealership and the salesman, Manin Mathew were very good. Would recommend this dealership and salesperson definitely. Everything went very smooth. More

by Gabriel Byrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manin Matthew
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2016

Awesome car buying experience Luis Charleswell was very welcoming from the minute I walked into the dealership. My old lease was due back to another Co/dealership & Luis was able t More

by Trai888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Charleswell
June 27, 2016

Good service - Luis was exceptional I had a good salesperson Luis who helped out in the entire process from negotiation to my trade in value. George his manager was great in giving me to More

by NJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
June 24, 2016

Great service Mani was so helpful the first time I came to lease a car, I requested him again when my lease expired. And once again he worked with me to get what I More

by maysin wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manin Matthew
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2016

White Plains Nissan - Outstanding Dealership I went today to purchase a Nissan versa note. Luis Charleswell was an excellent salesman. He didn't pressure me like a lot of salesman in dealerships More

by danie615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Charleswell, German in Finance, Monica Sanchez,
June 21, 2016

Excellent!!! I actually live in the City (Manhattan) so I drive out of my way to get my car serviced here. Since my first visit, which took place because I had an More

by AdamsAV4310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2016

Great dealership Manin was so helpful in finding the right car for me... All the staff was great... Thank you!!!! I will come back again in a few years for another one More

by Nhold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grecia Lobato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manin Matthew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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