Nissan of Westbury

Beware of this dealearship!!!!!!!! Run Run Run !!!!!!! I went to this dealership on 2/1/18. Met with salesman Christopher Shorter. He is the worst salesman ever. He needs more training on been a salesman . I went to this dealership on 2/1/18. Met with salesman Christopher Shorter. He is the worst salesman ever. He needs more training on been a salesman . I completed a transaction with him for a nissan murano 2017 SL and he made me believe that the car is mine. I paid him my deposit, and he even called my insurance company on that day to include the car to my insurance. The plan was to pick up the car on 2/3/18, i called him at 9am on 2/3/18 that i was on my way coming to pick up the car as planned, He said okay. To my disappointment, his manager Andreas Abrams called me 15 mins after speaking to Chris Shorter to say that i was declined approval. They did not tell me this on 2/1/18. They told me what my payments will be on 2/1/18. The deal was completed as far as i am concerned on 2/1/18. Chris did not have his ducks in a roll before giving me false hope. I requested for a refund of my money and chris told me to come in with my debit card. As per the manager Andreas, i did not need to come in for the refund to be done, it could have been done over the phone. CHRIS DID NOT KNOW THAT !!!!!!!!!. He is supposed to be a salesman that claims he knows it all. Upon arrival for my refund, Chris acted as if he did not know me. He was busy assisting another customer and told his manager Andreas to help me. FYI i will not be getting the refund until 48 hours , Chris shame unto you !!!!!. You are not transparent. I am very disappointed with this dealership. Do not go to this dealership. Even Maria that works in the back refused to give me my credit report. She did not have good customer service. She was sitting at her desk with the other salesmen doing nothing and talking and laughing . Very unprofessional attitude from them. This is the worst dealership ever !!!!!!!. Run run run !!! . More

Happy Camper Dimitry was very warm and friendly, sincere and not pushy at all. He was very informative on the car I wanted and explained every detail of the availa Dimitry was very warm and friendly, sincere and not pushy at all. He was very informative on the car I wanted and explained every detail of the available packages to me. I would 200% recommend him and the sales manager Andreas who was also very courteous and understanding of my financial needs. Thank you guys again!!!!! :) More

Good overall experience! We were happy with our overall experience at Nissan Westbury. Dimitry was friendly and a great listener. He really helped us find the best option for We were happy with our overall experience at Nissan Westbury. Dimitry was friendly and a great listener. He really helped us find the best option for what we were looking for! More

Excellent customer service I had an awesome experience last night. This will be my third lease with them. Dimitry hooked me up in a Rogue from an Altima at a reasonable monthly I had an awesome experience last night. This will be my third lease with them. Dimitry hooked me up in a Rogue from an Altima at a reasonable monthly payment and was VERY willing to work with me. He’s really down to earth and wonderful to work with. This dealership has come a long way and it being under NEW ownership definitely made a turn for the best. I would DEFINITELY recommend anyone to check them out. Ask for Dimitry!!!! More

Stay away All Shady and corrupt here. Stay away! Mirza and Eric Garcia- even bad at being con artists. Laura Curran is going to mop this place up. All Shady and corrupt here. Stay away! Mirza and Eric Garcia- even bad at being con artists. Laura Curran is going to mop this place up. More

Great service I want to thank you for the assistance you provided to me and my family while shopping for our car. You were very knowledgeable and helpful. We are I want to thank you for the assistance you provided to me and my family while shopping for our car. You were very knowledgeable and helpful. We are delighted with our purchase. The entire experience was terrific. The best car-buying experience I have ever had. Assistance and professionalism, everything was done first class. It is without hesitation of any type that I will recommend you. Thanks again for all the help. More

Overall, excellent experience. Our salesperson, Dimitry Charlot, was professional and extremely knowledgeable. He made the process and easy as possible on us. We drove and discu Our salesperson, Dimitry Charlot, was professional and extremely knowledgeable. He made the process and easy as possible on us. We drove and discussed several models and he was helpful in defining our needs and steering us to the right vehicle. More

We had an excellent experience From the second we pulled up the staff was welcoming and helpful. Dimitry Charlot was our salesman and he was absolutely wonderful to work with. He wa From the second we pulled up the staff was welcoming and helpful. Dimitry Charlot was our salesman and he was absolutely wonderful to work with. He was understanding of our needs and did everything he can to make sure we left happy. The sales manager Mirza Kavazovic was friendly and did his best to get us at a great price. The entire staff was warm and welcoming and this was the first time in many years of buying a car I did not feel pressured or annoyed while being there. We had an excellent experience at Nissan of Westbury and I would absolutely go back there and recommend my family to see Dimitry. Im looking forward to driving my new Pathfinder for the next 3 years. :) More

Avoid Nissan of Westbury at all costs! Purchased my vehicle in December 2016. Brought my vehicle in for the state inspection for the 1st time and was told I had to pay for it. I had the veh Purchased my vehicle in December 2016. Brought my vehicle in for the state inspection for the 1st time and was told I had to pay for it. I had the vehicle for less than 2 months when they changed dealer names and now they can’t honor the same “VIP Advantage”? The girl on the phone said they’d honor the previous dealer’s programs. The sales paper states free complimentary yearly state inspections. So basically EVERY extended service contract and incentives that I put in the equation and paid for to purchase my vehicle went out the door?? Don’t tell me the sales team didn’t see this coming. Who’s to say this business won’t change names (or owners as they claim) to do this to other future customers? Same employees, same xx. Pushy and obnoxious staff. They are xxx kissers to have you buy the car then turn their backs to you once they get you to sign off. Stay away from this dealer. Go elsewhere! More

4 phone calls disconnected 2x hung up on 2x. Trying to get some lease prices. Cant even get through to sales!!! Sent to voicemail which says phone is not hooked up. 2x. Hung up on by receptio Trying to get some lease prices. Cant even get through to sales!!! Sent to voicemail which says phone is not hooked up. 2x. Hung up on by receptionist who wants to talk over me. THen manager Alex (service sent me to bad extension. Then disconnected. Run don't walk from this dealership. More