Nissan of Westbury
Westbury, NY
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Excellent quick and easy service. everything explained by extremely polite and knowledgeable staff. Work completed in a timely manner. Really enjoyed the waiting room and the clean restrooms. Two thumb by extremely polite and knowledgeable staff. Work completed in a timely manner. Really enjoyed the waiting room and the clean restrooms. Two thumbs up! More
The worst experience I’ve ever had at a car dealership. 10th car so either purchased or leased and this by far was the most deceptive and unprofessional experience I’ve ever had. 10th car so either purchased or leased and this by far was the most deceptive and unprofessional experience I’ve ever had. More
Service advisors Frank was very helpful and explained everything. Wait area was clean. Service was done timely. However, cost was more than I was hoping. everything. Wait area was clean. Service was done timely. However, cost was more than I was hoping. More
When I call for an appointment the dealership always accommodates with day and time. The service is timely and always professionally done. The waiting area is clean and the personnel are always willing accommodates with day and time. The service is timely and always professionally done. The waiting area is clean and the personnel are always willing to answer questions. It is always a good experience. More
I loved the service at Nissan of Wesbury. It made me feel like a family. I received great hospitality and respect on the car and service more than I need. like a family. I received great hospitality and respect on the car and service more than I need. More
Professional employees who are knowledgeable and competent. Car was completed in a timely fashion. Little wait time and clean waiting area. Service professionals are attentive with good communicatio competent. Car was completed in a timely fashion. Little wait time and clean waiting area. Service professionals are attentive with good communication skills. More
Very pleasant atmosphere and profession people at every phase of leasing process. Julio was exceptional. I was impressed by the large variety of vehicles on the lot. phase of leasing process. Julio was exceptional. I was impressed by the large variety of vehicles on the lot. More
Great purchasing experience. The very best part and what sealed the deal is the amazing experience with Marta. She was wonderfully engaging, honest and sincere. sealed the deal is the amazing experience with Marta. She was wonderfully engaging, honest and sincere. More
Nissan Titan owners or any Nissan at all beware. Horrible service. I will never go to this service station again. Took my 2019 Nissan Titan in because it felt very under powered and was m beware. Horrible service. I will never go to this service station again. Took my 2019 Nissan Titan in because it felt very under powered and was making a load whooshing noise under the hood and all I got was the run around. They threw every excuse at me. First was: we had our "best tech" working on it and he said it was normal. Took the truck back and did an 80 mile trip and the truck sounds like a 747 taking off on a run way and my gas mileage dropped. So back I went. Dropped the truck off and EVEN told the person writing me up that I researched online and every information I pulled up was saying that the fan clutch needed to be replaced. I even spoon fed them the information! Got a phone call from them and voice mail said that they heard the noise and we're opening up a case with Nissan. 2 days later I get a phone call saying to come pick up the truck. I get there and their excuse was: We had a tech that drives a titan and he said that the truck it working and driving how it should. So from a phone call that said we heard the noise and are opening up a case with Nissan to we had a tech that drives a titan and said it's driving the way it should.. Really Westbury, really ??? I guess you are to busy selling cracked brake rotors that can break like I heard the other guy on the phone telling someone. You lost all my future business and anyone that I meet that has a Nissan. I'll make it a pont to let them know to avoid you. More
Service rep was very professional and answered all my questions in an easy to understand manner. Service was done promptly and I was undated during the visit. questions in an easy to understand manner. Service was done promptly and I was undated during the visit. More