Nissan of Westbury

Purchased a '16 rogue April '18 - after a while was experiencing minor annoyances with both fobs 'incorrect key ID' so wld just sync them. Have gotten so bad that I have to sync it at least 90% of the experiencing minor annoyances with both fobs 'incorrect key ID' so wld just sync them. Have gotten so bad that I have to sync it at least 90% of the time now - yes, have changed the battery twice!! Here lately it is taking 5-7 minutes for it to sync! The other day I finally went to the dealership and said that maybe the fob needs to be reprogrammed. I was told to run over to the service center on Charlotte Ave - it cld be something like the wrong brand of battery. Went there yesterday (mind you you have to purchase warranty and maintenance one says 60/60000 and other 36/36000) I'm informed that it's expired - and the charge wld be $140 for a diagnostic test to see why the fob doesn't work!! It's the fob that came with the car in order to start it! No consideration to the fact that things were shut down due to the pandemic! Nevermind I cld possibly get a new fob programmed for less,! Should you purchase from this dealership - even if it's an inconvenience - like something as trivial if your as your door closing a little too loud - take it to the service center - waste the center's time - just to make sure you get good use of the 4500 you spent for maintenance! 👎🏼 More

This Dealership is absolutely the best. I am a repeat customer, who is happy to have a place where people are looking out for me. Frank in service was prompt in contacting me about my vehicle and arrange customer, who is happy to have a place where people are looking out for me. Frank in service was prompt in contacting me about my vehicle and arranged for a very speedy resolution to my problem. I honestly couldn’t be happier. Thanks so much! More

Frank is literally the man!!! Best in the biz. He helped with the insurance helped with the analysis, helped with the whole process. Washed my car 💥 with the insurance helped with the analysis, helped with the whole process. Washed my car 💥 More

I had to wait a long time to be helped there was only one person at the service desk. Also they did not have a voucher for a car wash that I’m supposed to get everytime I get service done as part of my servi person at the service desk. Also they did not have a voucher for a car wash that I’m supposed to get everytime I get service done as part of my service package. More

Courtesy good price quick affordable. The representative was very professional and friendly. Except for the lady that take the payment. She rough, need to be more soft and manners. Like she is rushing to was very professional and friendly. Except for the lady that take the payment. She rough, need to be more soft and manners. Like she is rushing to expedite you but u are the only one in front of her. But everything else perfect. More

Wonderful! Thank you! Chris Shorter made our experience great. He is very knowledgeable and helped us make all the right decisions for our family. Thank you Chris and Nissan. great. He is very knowledgeable and helped us make all the right decisions for our family. Thank you Chris and Nissan. More

Great service Sean was great. Kept me updated with what was needed for my car and with and updates in work needed. Thanks again for the help. was needed for my car and with and updates in work needed. Thanks again for the help. More

5 star rating! Excellent customer service. Really appreciate the staff getting my car service quickly and professionally. The service department is modern, clean and conveniently located. Thanks appreciate the staff getting my car service quickly and professionally. The service department is modern, clean and conveniently located. Thanks More

It was my first time getting my cherry baby serviced here. The personal were all warm and welcoming. They made me feel like part of the Nissan family and I couldn’t have asked for more. I’m very much lo here. The personal were all warm and welcoming. They made me feel like part of the Nissan family and I couldn’t have asked for more. I’m very much looking forward to my next service with them. Thank you guys an gals an see you next time. More

My experience was great. The staff was friendly and respectful. There was no hesitation in answering my questions. I could not find the location called and a very nice person gave me directions respectful. There was no hesitation in answering my questions. I could not find the location called and a very nice person gave me directions More