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Nissan of Westbury

Westbury, NY

4.3
571 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 571 reviews

June 09, 2025

Jared the finance director was so helpful, he worked so hard to get me approved on my first car, I am truly so grateful. More

by gomez G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 09, 2025 -

Nissan of Westbury responded

Gomez, Thank you for your time and feedback. We are delighted to hear that Jared was able to work with you to get exactly what you wanted! Congratulations on being a new Altima owner!

June 09, 2025

i went to 4 different dealerships before making my decision and can say that Nissan of westbury gave me the best treatment and deal possible, I felt comfortable and you could tell the staff genuinely More

by lina garrido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin and jared
Jun 09, 2025 -

Nissan of Westbury responded

Lina, Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to the next opportunity to serve your vehicle needs again.

June 09, 2025

couldn't be any happier with my Altima, absolutely love it, super easy and time effecient car buying experience, thank you to to Steven and the manager More

by gomez G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 09, 2025 -

Nissan of Westbury responded

G, Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with Steven and the rest of the crew! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

June 08, 2025

Juan Mejia was fantastic he truly is a gentleman. helped my wife and I get into a rogue lease hassle free More

by kevin gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan M
Jun 09, 2025 -

Nissan of Westbury responded

Kevin, We are so happy to hear of your positive experience at- Nissan of Westbury. We are committed to providing our customers with nothing less than 5-star service, Congratulations on your new Rogue. Juan will be especially happy to hear that you were completely satisfied with his customer service.

June 07, 2025

Nissan of westbury helped me get my dream car I’m so thankful to Juan for making this experience seamless More

by Sally s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan M
Jun 09, 2025 -

Nissan of Westbury responded

Sally, Congratulations on your dream vehicle and welcome to the- Nissan of Westbury family. We are honored that you chose our dealership for this wonderful car buying experience and Juan will be pleased to hear you were completely satisfied.

May 26, 2025

If i could give less than one start i would. background i have never wrote a poor review on a company in my life so imagine how mistreated i felt from this dealership. Fist thing the dis that wa More

by jalagna
Recommend Dealer
No
Employees Worked With
don’5
May 28, 2025 -

Nissan of Westbury responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you experienced during your visit to Nissan of Westbury. This is certainly not the experience we strive to provide to our customers. We understand how important transparency and trust are when purchasing a vehicle, especially a used one. We take your concerns very seriously and want to assure you that we will investigate the pricing and communication issues you mentioned. We also want to clarify any confusion regarding warranties and service fees to ensure our customers have all the accurate information they need. Please know that we value your business and would like the opportunity to discuss your experience further and find a way to address your concerns. When you have a moment, please reach out to me directly so we can work toward a resolution. Thank you again for your honest feedback. We are committed to improving and hope to regain your trust. Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

May 17, 2025

Daniel was very helpful and a pleasure to work with. Would recommend Daniel to others looking to purchase a Nissan. I give Daniel 5 Stars. More

by Pitt2125
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
May 19, 2025 -

Nissan of Westbury responded

Thank you for leaving Daniel this wonderful review! We are so glad that he provided you with 5-star service. He will be honored to hear of your kind words and to know he earned your recommendation. We hope for an opportunity to work with you again!

May 06, 2025

One Star — Dangerous, Dishonest, and Completely Irresponsible I am absolutely appalled by my experience with WESTBURY NISSAN. I purchased a vehicle from them that, within 45 days, revealed dange More

by scathinglitigation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ANDRE/JESSIE/MAL
May 09, 2025 -

Nissan of Westbury responded

We’re truly sorry to hear that you feel this way and appreciate you taking the time to share your experience. At Nissan of Westbury, safety and customer satisfaction are our top priorities, and we take all concerns seriously. While we did offer several options in an effort to resolve this matter, we regret that we were not able to come to an agreement. We remain committed to working with all our customers in good faith and within the scope of our policies to address legitimate concerns. If you’d like to continue the conversation directly, we invite you to contact our management team Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

May 04, 2025

Larry and Jared were amazing to work with. They understood my needs and did everything they could to work with me without pressure. It was a lovely experience. More

by Koutsisallison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry and Jared
May 06, 2025 -

Nissan of Westbury responded

Koutsis, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Larry and Jared! Please let us know if there is anything else we can assist you with, we would love to help.

May 07, 2025 -

Nissan of Westbury responded

Thank you for sharing your experience! We're so glad to hear that Larry and Jared were amazing to work with and made the process comfortable and pressure-free. Understanding your needs and providing a positive experience is always our top priority. We truly appreciate you choosing Nissan of Westbury and look forward to assisting you again in the future! Katerina Patsalos Owners Loyalty Manager (631)230-5597 kpatsalos@nissanofwestbury.com

May 01, 2025

Service Manager Jesse Bendarik was super helpful and saved me money and heartache. Jungyong Son did great work on my vehicle and fixed all my concerns. More

by aaronron
Recommend Dealer
Yes
Employees Worked With
Jesse Bednarik
May 01, 2025 -

Nissan of Westbury responded

Aaron, We are very happy to hear that your vehicle service needs are met with convenience and great results with Jesse and Jungyong! Please let us know if we can be of assistance in the future, we would love to help.

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