Nissan of Warsaw
Warsaw, IN
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On time, great Service was the top of line. Waiting room had coffee and juice. TV for making time go faster. Was given updates on time, when car should be ready. Service was the top of line. Waiting room had coffee and juice. TV for making time go faster. Was given updates on time, when car should be ready. More
Service Great service department. The work is done in a timely manner and they are very helpful. Listen to my questions or any needs i have concerning my ve Great service department. The work is done in a timely manner and they are very helpful. Listen to my questions or any needs i have concerning my vehicle. Well done and a spotless place. More
Unexpected treatment for a used car purchase I spent time researching my best used car options. I checked reviews and pricing. We went to Sorg not expecting to purchase anything. A salesman came I spent time researching my best used car options. I checked reviews and pricing. We went to Sorg not expecting to purchase anything. A salesman came to speak to us and answered my questions. He did not push me one bit. The sales team at Sorg does not earn commission. I was so surprised to find a vehicle there that was right up my alley. The kbb price was listed at a higher value than I actually paid. The service provided to me was wonderful. My salesperson was Neal Bell. The dealership was just about to close and I didn't feel rushed by Neal. The only thing I found a bit unprofessional was the way the finance man was behaving. He was annoyed at another employee and it definitely showed. He also seemed a bit aggravated that we were wanting to purchase that evening since it was time to close. That I don't really blame him for : it was quitting time and we were hindering his departure. I have been treated very well by Bernie in the service department as well. Thanks Bernie and Neal for a great car buying experience. More
Abby Ramer Good experience. Abby was very nice and helpful The first truck wasn't the right one but it was not her fault. So far I like the truck Good experience. Abby was very nice and helpful The first truck wasn't the right one but it was not her fault. So far I like the truck More
service of a previous problem and recall Service of a previous problem and recall. Good visit. Resolved an issue that had previously been a problem and resolved recall. Worked with service an Service of a previous problem and recall. Good visit. Resolved an issue that had previously been a problem and resolved recall. Worked with service and visited sales. More
Truly a pleasurable buying experience I gave Neil Bell and Sorg Nissan the highest rating possible because of how wonderfully my family and I were treated on the evening of June 27th 2016. I gave Neil Bell and Sorg Nissan the highest rating possible because of how wonderfully my family and I were treated on the evening of June 27th 2016. I was searching for a clean, well taken care of vehicle for under $10 grand and had been searching for a month visiting several dealerships throughout michiana. So many of these dealerships we visited were so overbearing and in your face it got to the point where I told my wife I couldn't do it anymore. This may sound corny but I really believe it was divine intervention that we ended up finding a car online at Sorg Nissan and meeting Neil Bell. Talking to Neil was like talking to an old friend. His calm, no pressure demeaner put me at ease and I instantly felt comfortable and wanted to do business with him and Sorg. Take it from someone who has purchased tens of vehicles over two decades: Make Sorg Nissan your first stop and I PROMISE, you won't go anywhere else. I know I won't. More
Not the usual car-shopping experience! Neal Bell did a fantastic job in assisting us in our recent Nissan Juke purchase experience. He was knowledgeable, friendly and definitely not pushy. Neal Bell did a fantastic job in assisting us in our recent Nissan Juke purchase experience. He was knowledgeable, friendly and definitely not pushy. He even stayed late, after hours, to make sure we were completely satisfied with our decision. The time involved to complete our purchase was minimal and pain-free as well. The dealership, as a whole, was also impressive - other employees were friendly and helpful and the facility was pleasant. I will recommend this dealership to others! More
Oil change, tire rotation, recall and warranty Sorg service dept is honest, always listens, cares and responds to my concerns in a professional, friendly manner. I am always treated respectfully a Sorg service dept is honest, always listens, cares and responds to my concerns in a professional, friendly manner. I am always treated respectfully and they keep me updated on progress of my service and make appropriate service recommendations without using strong arm techniques. Sorg has the finest, dealership service dept, I've ever been to in my 50 yrs of car ownership. More
Standard service, oil change, tire etc. The best service is the car valet option. I find this extremely helpful. Thank you for providing service that is so convenient for your customers The best service is the car valet option. I find this extremely helpful. Thank you for providing service that is so convenient for your customers More
Best car buying experience of my life I've never walked out of a car dealership before, without feeling as though I had been taken in some way, shape, or form... All that changed last Frid I've never walked out of a car dealership before, without feeling as though I had been taken in some way, shape, or form... All that changed last Friday. They could not, as a group, have been easier to work with, or more friendly. Abby, and Dave literally made this the best car buying experience I have ever had. I was given great value on my trade in, and they worked with me on getting the numbers to a place I was MORE than comfortable with. There is no doubt that I would recommend Abby (or any of them), and Sorg Nissan, for your future car buying needs. More