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Nissan of Vero Beach - Service Center

Vero Beach, FL

4.5
223 Reviews

223 Reviews of Nissan of Vero Beach - Service Center

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February 20, 2020

Richard Pagan (not listed) and team never fixed my car after 4 hrs and over $500 charged! They told me I had to pay for my own rental and wait to get my car fixed. They never reached out to me to find ou More

by Michael.wileyharris
Recommend Dealer
No
Employees Worked With
Richard Pagan
Feb 21, 2020 -

Nissan of Vero Beach responded

Thank you for reaching back out to us. As we understand it, you ran out of time and we had to pull the vehicle out of our service bay so you could leave before we had time to diagnose the problem. That said, we would like you to contact the service manager directly as we feel we may need to refund you some money. Thank you for making us aware of the issue.

February 09, 2020

Great Service Our car battery died and we had a train to catch. Spoke with Felicia and she said if we could get the car in for service, she would make every effort More

by SEEC971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felicia Garmon, entire service team
November 20, 2019

Back for 3rd car Great service both in salesman, finance Dept and service dept. came in for service left with new car 3rd vehicle purchased. Always recommend Sutherlan More

by GWANDMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard in service department , Joseph Veltri, Simon Robles, Christopher Kahl
Nov 22, 2019 -

Nissan of Vero Beach responded

Thank you for your business!

October 02, 2019

Very good This is my 4th vehicle that I have gotten from this dealership. Very pleased with everything and the personnel who I interacted with on my visit More

by kswanson2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alfonso, Gary Roznowski, Simon Robles
Oct 20, 2019 -

Nissan of Vero Beach responded

Five Stars says it all. Thank you for your business!

July 18, 2019

Amazing Service! This dealership has amazing sales and service. I had a no hassle and very friendly buying experience. Then I had an issue with my car and they quickly More

by mdilks21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Veltri, Holden Brayton
June 12, 2019

The very best car buying experience ever. Big thank you and much gratitude to this amazing staff. Very patient, professional, and knowledgeable, by far my best car buying experience ever, and More

by nc1083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Murphy, Aaron D'Amico, Laz Lopez, Eric Guzelf, Simon Robles, Houston Arruda
Jun 14, 2019 -

Nissan of Vero Beach responded

We appreciate your feedback and comments and thank you for choosing us for all your service needs.

May 22, 2019

Oil Change Just wondering why Richards not listed ? He goes above and beyond every month I go in to service my vehicle. LOL !! That's 25 words :) More

by JCPEST09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pagan 5 Stars !!
May 24, 2019 -

Nissan of Vero Beach responded

It doesn't get better than that.

May 19, 2019

2 hours for an oil change with appointment 10am oil change appointment. Took two hours while I waited. Received no updates during the wait. Should at least walked out to tell me what's going o More

by scott3667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 16, 2019

requested service they did a thorough job on the requested service(s)...very courteous, very helpful ...kept me informed of the services they were requested to do More

by GREGOIRE28753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed
May 17, 2019 -

Nissan of Vero Beach responded

Great to hear. Thank you for choosing Sutherlin Nissan Vero Beach for all your service needs.

May 10, 2019

Thorough and professional service The staff was pleasant and professional and the service was very thorough. I would have appreciated a car wash since I spent over $400 and my car was More

by RRKAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick? Don't remember
May 13, 2019 -

Nissan of Vero Beach responded

We appreciate your business. Thank you for choosing Sutherlin.

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