Nissan of Vero Beach

Title: Humiliating and unprofessional treatment – avoid this place Review: On Friday, August 8th, my son was humiliated by a staff member at Nissan of Vero Beach in front of other customers. The comple this place Review: On Friday, August 8th, my son was humiliated by a staff member at Nissan of Vero Beach in front of other customers. The complete lack of respect, empathy, and professionalism was shocking. No one should ever be treated this way, especially in a place that claims to value its customers. This experience has completely destroyed our trust in this dealership. We will never return and strongly warn others to stay away from this location. More

If you are interested in purchasing a vehicle without games or xx, this is not the dealership for you. Contacted them to purchase a 2025 Armada. I did my research and had my financing ready. The week bef games or xx, this is not the dealership for you. Contacted them to purchase a 2025 Armada. I did my research and had my financing ready. The week before I went and test drove the Armada with my family and we decided which trim and options were best for our family. Followed up and requested the OTD cost to move into finalizing also let the rep Nico know I was also working with other dealerships& would go with who I felt earned my business. I was also crystal clear that I would only consider their lender if I received a better rate than I had from my credit union. Fast forward to us agreeing on an OTD cost& me also agreeing to arrive to finalized the deal that evening. I had already done the financing application at home and requested to see their numbers on paper. I kept insisting& was told “ooo I’d have to get with the manager to find out what those are.” An hour later a guy named Marco called to tell me that they could only offer the OTD cost I was told if I agreed to their financing which was a 8.6% interest rate. I laughed out loud and was like you guys are a joke! You expect me as a tier one applicant to accept a rate over twice my credit union for your OTD cost!?! I was then told I could refinance in 6 months and I simply told the guy they haven’t earned my business and hung up the phone. Ended up going to Universal Nissan the next day and driving off with a beautiful 2025 Platinum Armada. No games, no tricks! More

I had a great experience with Billy William Service Advisor! He was extremely knowledgeable and took the time to explain everything to me in detail, which I really appreciated. He kept me updated throu Advisor! He was extremely knowledgeable and took the time to explain everything to me in detail, which I really appreciated. He kept me updated throughout the entire process with my car, so I always knew what was going on. It’s not often you find someone so thorough and professional. Highly recommend Nissan of Vero Beach. More

CANT BELIEVE ALL OF THE GREAT REVIEWS, I FEEL LIKE I WAS SCAMMED! Received a text after getting service encouraging me to come in for a new car! Clearly stated I had no intention of getting a new car as mi SCAMMED! Received a text after getting service encouraging me to come in for a new car! Clearly stated I had no intention of getting a new car as mine was only 3 years old, 20k and 7 year warranty. Was told the car I test drove had heated seats and steering wheel, one of the two new options I was looking for. My fault for going to NEW dealer with only a couple of hours. I told them I could get cheaper financing and asked several times what the interest rate was. “Don’t know” they said but kept payments low?!?! Kept pushing that I had to do this today, take the car, etc. WELL BUYER BEWARE AS THEY SAY! They lied and unfortunately got me good, out fast, sticker off window, Returned the next day for car instruction when I learned THAT THE CAR DID NOT HAVE HEATED SEATS AND STEERING WHEEL! Also, FWD while mine was AWD! Same SV but obviously cheaper version though newer! Don’t be scammed, check everything and don’t be pressured into buying today! I have bought several cars but never felt so taken. More

Nissan of Vero beach, promptly scheduled my appointment for an oil change and tire rotation/balance. Daneale in service welcomed me like an old friend. He thoroughly checked for recalls on my vehicle and for an oil change and tire rotation/balance. Daneale in service welcomed me like an old friend. He thoroughly checked for recalls on my vehicle and recommended the manufacturer suggested maintenance requirements with no pressure to complete them. Five Star Service.. More

Once you buy the car, they won't take your calls if you have a problem. Horrible customer service. I have left several messages and always told they are busy. Never calls back. They tell you that they are have a problem. Horrible customer service. I have left several messages and always told they are busy. Never calls back. They tell you that they are including services in your purchase then slip the fees the purchase price. So shady. More

Great service. Marco was helpful and found us a great car to lease. This is our 3rd Nissan we bought from Nissan of Vero Beach. Will return in 3 yrs to lease a new Marco was helpful and found us a great car to lease. This is our 3rd Nissan we bought from Nissan of Vero Beach. Will return in 3 yrs to lease a new one... Thanks Marco More

Sutherlin nissan is the best auto service center I've ever experienced! Everyone there is courteous, attentive, very knowledgeable, and professional. Every time I go in they exceed my expectations in eve ever experienced! Everyone there is courteous, attentive, very knowledgeable, and professional. Every time I go in they exceed my expectations in every category. Service Advisor Princess Colon. Thank you! More