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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
532 Reviews

532 Reviews of Nissan of Van Nuys - Service Center

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September 20, 2024

Muy Buen servicio 100 %recomendado gracias por su atención y en menos tiempo de espera gracias More

by garanhelselgor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 13, 2024 -

Nissan of Van Nuys responded

Garanhelselgor, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

September 20, 2024

They are always quick to look into any service we need, and in my experience everyone i speak with are all knowledgeable with all the services needed to be complete and provide us more information of why. More

by justinraleigh.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario
Report | Print
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Justinraleigh.david, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2024

I usually have excellent experiences, but this last time I was left a little disappointed. It seems they didn't test the battery or check other fluids besides the oil. More

by byronb818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Report | Print
Nov 14, 2024 -

Nissan of Van Nuys responded

Byronb818, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Nissan Of Van Nuys

September 19, 2024

Honestly best dealer ship ever thank you for always helping me out, great staff great deals. And a special thanks to Nazario for great customer service! More

by Edson Martinez Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazario , Eddie Rodas
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Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Edson Martinez Espinoza, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2024

The best customer service . Professional. Nice people. Great service advisor . Thank you Nissan of Van Nuys . More

by EMLOVE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
Report | Print
Nov 13, 2024 -

Nissan of Van Nuys responded

Emlove65, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys Parts!

September 15, 2024

Workmanship is great but communication and follow-up and follow through in terms of getting answers was lacking and frustrating at times. More

by STEVEN.BORNSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 14, 2024 -

Nissan of Van Nuys responded

Steven.bornstein, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (866) 267-2092 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

September 13, 2024

Superb service so knowledgeable the staff very attentive focus to your needs I’m so happy by the service well done More

by OJETLINAO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Alvarado friendly very helpful thanks for the wonderful experience
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Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Ojetlinao60, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

September 13, 2024

Great service Fernando Kimberly and service manager and mechanics worked for them great service ty More

by JAMES Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Kimberly service mgr
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Nov 13, 2024 -

Nissan of Van Nuys responded

James Richardson, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

Mr.Alvarado meet all my service needs explained everything in. Very professional way Thank you so much for a very pleasant experience im impressed More

by OJETLINAO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.James Alvarado
Report | Print
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Ojetlinao60, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2024

Everything is overpriced. Cars, parts, service. They take advantage of the people by thinking they’re stupid. They tried to charge me 150 for something I got for 10 dollars in More

by 1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Nov 14, 2024 -

Nissan of Van Nuys responded

1234, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (866) 267-2092 at your earliest convenience and we will do our best to resolve this with you.

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