Nissan of Van Nuys - Service Center

Good Service, Fernando was really nice on assisting me, and telling me what to fix on my car even if i declined he was super nice and telling me what to fix on my car even if i declined he was super nice More

Very informative explain everything with detail they take even without an appointment and they have rewards which is nice. even without an appointment and they have rewards which is nice. More

Fue exelente servicio muy responsables entendió lo que le dije estuvo a tiempo mi carro dije estuvo a tiempo mi carro More

Their personal service are very eficiente with customers. They make easy our day when they provide us ride to home when our car is in repair. Also help us to return when the car is ready to pickup. Good serv They make easy our day when they provide us ride to home when our car is in repair. Also help us to return when the car is ready to pickup. Good service & friendly people. Thank you very much. More

People were very nice, but disorganized. They need a much more efficient management system for their service center. I had an unusual electrical system problem with my car. They kept the They need a much more efficient management system for their service center. I had an unusual electrical system problem with my car. They kept the car for three days -- fortunately, they were able to give me a loner car, although initially they weren't sure that they could -- which made planning hard. But, although we called to check on the car regularly, I don't think they really even looked at the car until the third day. If they did not have time to look at the car, why did they give me the appointment? I know that electrical problems are hard to diagnose, but like any problem, you need to examine the car in order to diagnose the problem. I am hoping that they fixed the problem. Very nice people who try to do a good job, but need better organization and management. More

Advisor was friendly. Told me what my vehicle really needed and had my vehicle ready on time . Told me what my vehicle really needed and had my vehicle ready on time . More

I receive best customer service and care from Genesis and Fernando every time I’m at dealership. Fernando every time I’m at dealership. More

Nissan of Van Nuys is like a member of my family since I have bought my Nissan Sentra 2008 and any previous cars. I always take my car for maintenance or any other service that is needed. I have always been have bought my Nissan Sentra 2008 and any previous cars. I always take my car for maintenance or any other service that is needed. I have always been treated properly and honestly. More

Didn't have to wait long when I drove up. Agent was knowledgeable and offered great service Car was done in a reasonable time. Agent was knowledgeable and offered great service Car was done in a reasonable time. More

We have had a superb experience with every one specially with James Alvarado. Because of him we will not go to another dealership for service. with James Alvarado. Because of him we will not go to another dealership for service. More