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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
526 Reviews

526 Reviews of Nissan of Van Nuys - Service Center

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November 02, 2024

Nazario great customer service and polite good attitude. Fast service .and he help me alot More

by RAFAELRUIZ811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario
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Nov 12, 2024 -

Nissan of Van Nuys responded

Rafaelruiz811, we're happy you found our staff to be so supportive during your experience here at Nissan Of Van Nuys Parts. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 30, 2024

Easy and fast! Very friendly staff. Got my car back wxactly when they said I would get it back. More

by MOKKJDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
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Nov 12, 2024 -

Nissan of Van Nuys responded

Hi Mokkjdo, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2024

Gabriella was the one that helped me out and she was great. She handled everything for my warranty and for my recalls on my truck. More

by CJJM17
Recommend Dealer
Yes
Employees Worked With
Gabriella
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Cjjm17, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 30, 2024

Great service Nice people! Good communication It didn’t take long Never had a problem More

by SUZANNEFITZPATRICK445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Suzannefitzpatrick445, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 29, 2024

Best customer service available, If you are in need of any car, contact Vahan Papazian in Fleet department More

by Vahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahan Papazian
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Fernando was accommodating to help my service be quick and pleasant. He followed all my requests tire rotation and inspections. More

by JOEY.JANOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Hi Joey.janolo! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

Always easy and make me feel super comfortable. Car is always complete and running amazing when I leave . Best Dealer ever and the service advisors are just as amazing thanks guys More

by rongutierrez63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Hi Rongutierrez63, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

Fernando was wonderful. He explained what was going on and he helped me with the situation I was in. He’s a great asset to Van Nuys Nissan. More

by mpw777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Mpw777, we are so happy to read such a great review about Nissan Of Van Nuys Parts! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

Kim was the best in getting things all set up to get my car serviced. I trust Nissan in taking care of my.vehicle. More

by jarriscales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly, and the Sales reps. 5 stars.
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Hi Jarriscales, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

I always take my car for service. I always deal with Fernando. What a great guy can’t speak highly of him enough. There were some issues with the car. He got us a Rent-A-Car. Everythi More

by yamoffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Nov 12, 2024 -

Nissan of Van Nuys responded

Hi Yamoffett, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys Parts!

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