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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
532 Reviews

532 Reviews of Nissan of Van Nuys - Service Center

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August 24, 2024

Great service, there were no problems, everything went smoothly. Happy with the service I received. More

by JANETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service Department, Gabby
Nov 13, 2024 -

Nissan of Van Nuys responded

Janetc, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 23, 2024

Service was good, efficient and did not take longer than the estimated time provided to me. More

by KLASC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Klasc1, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 23, 2024

I have been taking my car for service at Nissan of Van Nuys since 2011. I've had nothing but great service from them. I've never been uncharged and all the work is accurately done. I was hesitant about us More

by JSAWIRIS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano, Kimberly, Alex (from rental)
Nov 13, 2024 -

Nissan of Van Nuys responded

Jsawiris79, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys Parts!

August 22, 2024

Excellent services they did a good job I appreciate the car is running good 👍 And I recommended More

by RICARDO.RAM601960
Recommend Dealer
Yes
Employees Worked With
NAZARIO
Nov 13, 2024 -

Nissan of Van Nuys responded

Ricardo.ram601960, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2024

Kimberly handled my service requests professionally and courteously. She was generous in providing discount opportunities as well as very informative overall. Her communications were great and in person sh More

by paul@primaryk.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 13, 2024 -

Nissan of Van Nuys responded

Paul@primaryk.com, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

Best customer service experience ever. . Everyone I encountered was genuinely friendly and helpful. I've been there before and it's always been that way. Quite an admirable culture you've More

by MALIBUCHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Torres, Nazario.
Nov 13, 2024 -

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Nissan Of Van Nuys Parts

August 17, 2024

The service writers on both of my last two visits have been extremely helpful and made the experience very enjoyable and beneficial as well. Great job guys! Thanks for the assistance. More

by williamwoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Reynoso and Fernando Noquera
Nov 13, 2024 -

Nissan of Van Nuys responded

Hi Williamwoff, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Fernando made it easy and explained n dumbed it down for me so I can understand. I am happy. More

by TONY2386GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 13, 2024 -

Nissan of Van Nuys responded

Tony2386gomez, we're happy you found our staff to be so supportive during your experience here at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2024

I drove away from your dealership and truck was missing, and still is. Maybe something is loose, but I am angry because I spent $700.00 at Nissan that day. I have been out of town since the week I left and More

by ROBERTA.ORONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Arreola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Nissan of Van Nuys responded

Roberta.orona, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (866) 267-2092 so we can understand your situation better in order to try and turn your experience around. Thank you, Nissan Of Van Nuys Parts

August 16, 2024

Very good service I like it very much Tank you Tank you I’ll be back again More

by GOR818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 13, 2024 -

Nissan of Van Nuys responded

Gor818, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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