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Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
764 Reviews

764 Reviews of Nissan of Van Nuys - Service Center

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June 26, 2025

Friendly and great service. The car was well cleaned and the tires were all dresses as well More

by BOBENSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Kimberly was kind, efficient professional and communicated everything my car needed through out the service. Made my experience smooth and easy. Thank you! More

by DAISYMINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Gaby is simply the best! Her customer service and support is unmatched. Best customer service More

by JENNIFERYNEZ
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriela Gamboa
June 25, 2025

My consultant, Mr. Alvarado is very professional, and very knowledgeable. James has always been reliable, and trust worthy. My family very appreciate his outstanding se More

by Veryold
Recommend Dealer
Yes
Employees Worked With
Consultant James Alvarado
Jun 25, 2025 -

Veryold responded

My consultant, Mr. Alvarado is very professional, and very knowledgeable. James has always been reliable, and trust worthy. My family very appreciate his outstanding service, James ensured our Altima's complete safety and best performance, always.

June 25, 2025

Hi had a great experience at Nissan of Van Nuys and Nazario was just wonderful very helpful and efficient More

by ALICIAMARINMIRANDA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Service Manager James Alvarado was great. But the automated system kept sending me texts that I had missed my appointment! So five starts for the service and 3 stars for the customer techno More

by Corinne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Nissan of Van Nuys responded

Hi Corinne, thank you so much for your positive comments about Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

Jun 25, 2025 -

Nissan of Van Nuys responded

Corinne, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 23, 2025

I’ve been coming here for many years - please put back the round trip with a car service if our car will take awhile for service . More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Nissan of Van Nuys responded

Hi Matt, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 25, 2025 -

Nissan of Van Nuys responded

Hi Matt, thank you so much for your positive comments about Nissan Of Van Nuys Parts! We look forward to your next visit! Take care!

June 22, 2025

Would not stand behind their guarantee to replace the defective part that continually breaks and in a very short time. More

by jonig0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly Banuelos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Nissan of Van Nuys responded

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June 22, 2025

I am new customer and I had very good experience in van nuys Nissan dealer. More

by ernestocarpio217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisol
Jun 25, 2025 -

Nissan of Van Nuys responded

Hi Ernestocarpio217, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 25, 2025 -

Nissan of Van Nuys responded

Hi Ernestocarpio217, thank you so much for your positive comments about Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2025

Kimberly was amazing through out the process from getting me into a car while they were serving mine to informing me though out the process to completion and my car being delivered to me with all repairs com More

by Rongutierrez63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Nissan of Van Nuys responded

Rongutierrez63, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 25, 2025 -

Nissan of Van Nuys responded

Hi Rongutierrez63, thank you so much for your positive comments about Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

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