Back

Nissan of Van Nuys - Service Center

Sherman Oaks, CA

4.6
696 Reviews

696 Reviews of Nissan of Van Nuys - Service Center

Sort by
May 06, 2025

Dealership was unable to duplicate issue with reduced power on the car test drove 50 miles. No faults on the dashboard. More

by miltimilt
Recommend Dealer
Yes
Employees Worked With
Wilson
May 06, 2025

Excellent, thank you, I still waiting for the donas . Friendly , good service plus the points I receive every time More

by ALAS.AP14
Recommend Dealer
Yes
Employees Worked With
James Alvarado
May 05, 2025

unfortunately I would not go back to this dealer. Sales people promise you one thing over the phone and then fail to come through. Customer service from reception to sales people need a lot of improv More

by sonia_312001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessy and JC
May 05, 2025

The place is so clean, the service very good and the staff are so friendly and professional . Thanks to James and Wilson. More

by Guillermo MoralesDiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Abrego
May 05, 2025

Pretty quick receiving our car. Met with Wilson. He was very thorough in explaining everything More

by Offkeyth
Recommend Dealer
Yes
Employees Worked With
Wilson
May 05, 2025

Fernando was great. Takes the time to tell me when something needs to be done and when something should be done but could be put off if I don’t have the money for it no More

by Jmcginnis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Gabriela was great! She always updated me on the progress of my car. She also gave me multiple price options for tires so I could pick them best one for me. She seems ve More

by JenniferEkeh
Recommend Dealer
Yes
Employees Worked With
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriela Gamboa
May 04, 2025

Your service at Nissan of Van nuys is a service in which I trust is a responsibility met by James Alvarado and is also made me a customer for life I thank you and God bless More

by 269510carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Nissan of Van Nuys responded

269510carly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025 -

Nissan of Van Nuys responded

Hi 269510carly, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Wilson was extremely helpful and really helped me understand everything that came with cars since I’m new to everything as a new driver!! More

by Hannah white-Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
May 05, 2025 -

Nissan of Van Nuys responded

Hannah White-clayton, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Excellent, absolutely top notch! Absolutely great and friendly service. Fernando is one of the best I ever met in dealerships, his care and professionalism goes above and beyond. More

by GREGORYGTR
Recommend Dealer
Yes
Employees Worked With
Fernando
May 05, 2025 -

Nissan of Van Nuys responded

Hi Gregorygtr, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1
...